
Vincero Collective
Vincero Collective Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vincero Collective has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice watches, Reasonable price.
Cons: Bad company phone numbers, No response when emailing, Unprofessional service.Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vincero Collective has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice watches, Reasonable price.
Cons: Bad company phone numbers, No response when emailing, Unprofessional service.Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Not received or vin-653****
Company fixed the issue and I have been provided with apology. Shipment finally arrived after 20 days from order daye
Ordered VIN-653**** on 12/5. Have not received it.
Emailed you four times. No response. Called but the phone number doesn't work.
I am very displeased with your company. I want to know when the order will be received.
- Very customer service insensitive
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Order vin-653****
Ordered 12/5. Have not received.
Emailed you 4times. Your phone number doesnt work. Ive been tracking on shop app. Shows shipment stuck in Ohio since 12/9.
I am very disappointed with your service.
Advise when I can expect order to be delivered. Please respond to this inquiry asap!
Inscription on watch missing a symbol
My inscription included a heart website never said symbols were not allowed and heart showed on preview
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Watche band
Answer the phone with a live person
I wanted to buy the watch band that went with the vincero watch I bought but you make it impossible to reach you...
My phone 337-230-****
What's up with that???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Voucher or discount not applied
Company fixed the issue and I have been provided with apology. The company failed to apply my discount when the order was placed. The credited my account.
No answer. Called at 9:25am.Eastern StandardTime.
Hopefully someone will return my call. I called prior to the order being shipped.
- Reasonable price
- Bad company phone numbers
- No response when emailing
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Re: Extremely poor service - Order GE313515****US
I had order a watch at the beginning of December and prepaid for all customs and duties yet Vincero incorrectly sent an invoice to DHL with details of what I prepaid for. Since 15 December 2022 several emails that have gone unanswered to resolve the issue at hand.
I am appalled by the way this issue has been handled. I receive no response, yet I'm still receiving ads from this email address every day.
The level of unprofessionalism is shocking for a company of this nature.
DHL requires 1 document/piece of information for my order to be released yet you persist in ignoring this request.
I have paid you without any delay or issues and I expected the same courtesy when it came to receiving my product.
Please confirm whether you have addressed the issue with DHL so I can receive my product with paying a R5000 penalty due to your lack of response and professionalism.
- Nice watches
- Unprofessional service
Preferred solution: Deliver product or service ordered
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