Village Square Woodside Veterinary Hospital Reviews
Village Square Woodside Veterinary Hospital Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Village Square Woodside Veterinary Hospital reviews show a 1.0 star rating from 1 customer and overall dissatisfied sentiment, with a recommendation to use a different vet in the area.
Positive Feedback
No positive aspects reported in the available review; the single reviewer cited no service merits.
Negative Feedback / Risk Areas
- Customer complaints about rude staff and canceled appointments after a late arrival.
- Concerns about poor customer service and limited service options at a high price level.
Key Takeaways for Future Customers
- Expect negative customer service experiences and consider other local vets before booking.
- Verify appointment policies given reports of strict cancellation and no flexibility.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Village Square Woodside Veterinary Hospital reviews show a 1.0 star rating from 1 customer and overall dissatisfied sentiment, with a recommendation to use a different vet in the area.
Positive Feedback
No positive aspects reported in the available review; the single reviewer cited no service merits.
Negative Feedback / Risk Areas
- Customer complaints about rude staff and canceled appointments after a late arrival.
- Concerns about poor customer service and limited service options at a high price level.
Key Takeaways for Future Customers
- Expect negative customer service experiences and consider other local vets before booking.
- Verify appointment policies given reports of strict cancellation and no flexibility.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Customer Service
- - Maple cat had a 4pm appointment and was skittish.
- - The appointment was canceled at 4:16pm after we were 14 minutes late; the receptionist was rude.
We had an appointment for our cat - Maple - who is very skittish at 4pm today. We had a very hard time getting her into the carrier and we were late to our appointment by 14 minutes.
The receptionist called us as when we finally got her into her carrier and I told her that she was on her way - she seemed fine on the phone when I spoke to them and seem to understand. My husband got there and they canceled her appointment because they said we arrived at 4:16pm and the doctor refused to see us. I'm not sure what changed from when we told them we were on our way - to canceling our appointment.
They were VERY rude and don't deserve our business. I highly recommend using other vets in the area.
- It is the only vet in town
Preferred solution: Apology
User's recommendation: Use a different vet in the area
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