Village Pointe Toyota
Village Pointe Toyota Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Village Pointe Toyota has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Financial Lease Scam
12/15/2016 we returned our 2014 Camry Hybrid to VILLAGE POINT TOYOTA in Omaha, NE (where leased from). Prior we were contacted on 2 occasions, by dealership personnel, as to what we intended to do.
This was 'sold' to us as some kind of new-not-really-a-lease initially. We inquired what would happen if we just dropped off the vehicle, at lease end. We were assured, NOTHING would be required nor happen. Now we've received notice that Toyota Financial 'fleeces' their customers for $350 just to drop off a vehicle at lease-end.
They also slap 7% interest on, = $24.50. Somehow they adjust that we submitted an amount of $73.97 'when vehicle returned.' That Did NOT happen. (fuzzy math attempting to confuse consumer?) When we initially took possession of the vehicle, end of 2014, we put $5000 cash down against the lease. So they already have that.
The Camry had less than 20,000 miles on the odometer at lease end. For Toyota Financial to want to nickel/dime a consumer in this manner, is ridiculous to say the least.
- Consistent poor customer experience
Preferred solution: Price reduction
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