Village Cleaners Herndon Virginia - BAD

I've been going to Village Cleaners, near the Clock Tower in Herndon, VA, for years and I have never had a problem. They were never very friendly, but they got the job done and I was happy. This changed once they completely ruined my wife's dress. When I brought the ruined dress to their attention they said it wasn't their fault even though they managed to rip the dress and burn it. First they said it was my fault, then they blamed the dress designer, and finally they said that they are not responsible for destroyed articles of clothing. I'd highly recommend using a different cleaners.
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1 comment
#38743

This is too funny. I just happened onto your post.

Sorry about your wife's dress.

The only complaint I had was that I was always replacing buttons that disappeared from my husbands shirts after they visited Village.

There was bit of a language barrier with the lady who I dealt with.

Moved to Leesburg. Problem solved!LOL

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#137692 Review #137692 is a subjective opinion of poster.
Location
Arlington, Virginia

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