Resolved
Lucy D Dni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Viking ports of call

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Updated by user Feb 05, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 06, 2024

Visiting developing countries, one would think tours would be more interesting. All were mundane.

What a waste of money this whole cruise was on Viking Jupiter. Also, too many days at sea.

Guess they cruised at a snailed pace not to pay more port charges. What can one see with only 8 hours in Port?

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Preferred solution: Full refund

User's recommendation: Do not cruise with Viking!

Resolved
Lucy D Dni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Bugs on ship, unsafe conditions

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Updated by user Jan 22, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 06, 2024
Did not notify passengers of the bugs that boarded the ship at our last stop in Puerto Madryn. I opened the balcony door after dinner and my cabin was swarming with flies and other nasty blood sucking bugs.

I had to change my cabin for the evening. Also, allowed passengers to go on deck during high winds. There was no signage or tape closing door. More importantly, half the ship is coughing and sneezing.

I asked guest services to ask the coughing passengers to wear masks.

I was informed that Viking headquarters said it was not necessary and can't demand that of passengers. Guess corporate doesn't want to lose passengers if this statement were part of the terms and conditions upon booking the cruise.
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Preferred solution: Full refund

User's recommendation: Do not cruise with Viking

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