Anonymous

Short Review on April&nbs-04:00;23,&nbs-04:00;2017

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Viking Enterprises is a Scam!I ordered a sculpture from them almost a year ago.At first they would call back and give you assurance that package was on way!Then all contact stopped.The mans name,the one he used,is Thor Johnson.He took over $700 of my money!One day he will Have To Answer for This.Maybe not directly to me,But he Will Have To Answer!!!

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Reason of review:
Poor customer service
1 comment
Guest

Wrong Company. Viking doesn't make sculptures

Anonymous
map-marker Los Angeles, California

Viking Enterprises Custom Cast Table Bases Review from Los Angeles, California

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Ordered two composite 'faux marble' tables bases in January 2016 and paid for them at the time. ($1200 +/-)

1st set took several months to make. Unacceptable to Viking and were to be remade.

2nd set got 'lost on loading dock' for another few months !!! Finally shipped ...

Arrived in cardboard box with flimsy wood trim, one had compression fracture.

It is now November and they won't send a refund or pick up their junk...asking ME to consider that they paid to make and ship and would then 'be out' their costs !

I replied that that was the cost of being a cheap crook...just not so CHEAP.

View full review
Loss:
$1300
Pros:
  • Very litle
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Canton, Michigan

Gotta love Viking! NOT!

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I ordered a dragon letter opener. First, the item I ordered was no longer in stock.

Therefore, before I had the chance to approve a substitute, they chose to give me a substitution on their own and shipped it. I was charged. I received the item. It was not the item I ordered and was not an acceptable substitution.

From then on, there was nothing but problems. One, good luck getting anyone on the phone. It takes ten tries to get through one time, and that is leaving voicemails for them as well, which they never return. When I finally got someone, I tried to exchange their substitute for the item that I originally wanted.

I was told, no problem. Call back in a month and we should have it. I called back. Nothing.

I was delayed again. I called back. Nothing. I finally got irritated in February 2015...months after the initial order...by the way; they have been paid back in 12/2014.

I wanted a refund. No such luck. We will get back to you...Another month goes by and nothing. I call...nothing!

I finally ship the incorrect item back to them for a refund. I just want my money back. I do not want to have anything else to do with this company. I ship it.

I track it to the delivery, at their door, confirmed! No refund. I call. No refund.

I call again...we will get back to you! It has been absolutely ridiculous! All I want is my money back and to never see them again.

However, I cannot even get that. In addition, they have the product.

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Reason of review:
Not as described/ advertised
Alvita Jyb
map-marker Canoga Park, California

This is not a complaint, but a compliment!

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Hello there, i just wanted to comment on what EXCELLENT customer service you had and only wish more places had the same, i called a few days ago about the butterflies and didnt expect to hear back but the customer service represenative Thor Johnson called me back and was VERY polite, kind, and was very accurate in answering my questions i needed to know about your wonder product. I absolutely love the luna moth and since i was not able to get and raise live ones you have given me a chance to enjoy them in the most realistic way possible without being alive. I plan on wearing it and showing it off and perhaps be able to help you sell more of these awesome electronic creations. I also plan on getting some for my little sisters and mother for Christmas. Thank you so much.

Nova

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Reason of review:
Good customer service
Anonymous

STOLE MY MONEY, MAIL FRAUD COMPLAINT!!

I found Viking Enterprises, www.statuesculptures.com, online to make a customized fireplace relief. I placed the order on May 18, 2013.

In order to get a discount, the owner Thor Johnson (or Johnsen) said I had to pay by cashier's check. I expected the product within 6 weeks. He cashed my check and have not heard from him since. I have emailed and called consistently and nothing.

Based on my attorney's feedback, I am filing a mail fraud complaint with the United States Postal Inspection office.

DO NOT TRUST HIM!

DO NOT ORDER FROM HIM or ANYONE AT HIS COMPANY. The company aliases are Dreamcatcher Global, Marble Classics, Dragon Art and Statue Sculptures.

View full review
Loss:
$1800
Anonymous
map-marker Tukwila, Washington

Wings in Motion is a fraudulent company!

I placed an order for two different items from Wings in Motion/ Viking Enterprise well over a month ago. The promise made on their website as well as my invoice was 3-4 days to process and 4-7 days for delivery, it has been well beyond that and I have received nothing!

No response to my multiple emails, no one has answered the multiple voicemails i have left. They not only have horrible customer service, its actually non existent! They sure didn't hesitate to charge my card right away...

This company is fraud, will take your money and leave you with nothing. DO NOT buy product from this company they are THIEVES!

View full review
Loss:
$100
Steve Urz
map-marker Toronto, Ontario

Company immediatey charges CC and does not deliver and no communication or customer service

I placed an order 33 days ago for an electronic dragonfly and accessories. My CC was immediately charged and I heard nothing from them since placing my order.

I tried to follow up on my order by e mailing them 3 times ..... NO RESONSE.

I also called theire toll free number ....only to get voicemail .... left message .....My call was never returned.

WHERE IS THE CUSTOMER SERVICE ?????

WHER TF IS MY ORDER??????

This is the worst shopping and lack of customer service I have ever experienced.

DO NOT BUY FROM THIS COMPANY .... unless you want to have you money tied up for over a month.

Call your CC company and report this company to them and have your CC charges reversed.

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1 comment
Guest

I wish had read all the bad reviews against Viking Enterprises and this fellow Thor Johnson before i placed an order with them.I also had a terrible experience with this company. This Viking Co.

failed to deliver the product I ordered and after several unanswered E-Mails and phone messages the item was finally shipped. When it arrived it was in three pieces and the finished coat dried while it was still dripping. The workmanship was terrible. When we called this fellow Thor Johnson he advised us he would ship another one right out, of course we haven't seen it yet.

Now he doesn't answer his phone and are E-Mails go unanswered. Of course he had no problem taking the money. This is by far the worse experience i have ever had doing business over the internet. This fellow Thor Johnson has lied to us and took our money without producing a product .....Which basically constitutes "Theft'.

Im telling anyone who might order from this company ....NOT TO.

And I will continue to go on every other site and voice my dissatisfaction.

SVH

Anonymous
map-marker Washington, District Of Columbia

Billed my credit card, delivered no product, no service

I ordered framed and mounted exotic butterflies, "in stock," from Wings in Motion, aka Viking Enterprises, aka DREAMCATCHER GLOBAL,Canoga Park (aliases are appropriate) as a Valentine's Day present in late January, with the promise of a couple of day turnaround on the order and a few days postal transit. Company happily billed my card for product.

Many calls and Emails and 2 months later, no product: "Out of stock" supposedly-- a substitute consolation butterfly sent to calm me down as a ruined post-V Day sop. Many messages, many calls, no response. Fraud?

Do not purchase items from these people. Skip vikingnet, skip Wings in Motion, skip Dreamcatcher Global, skip www.african-butterfly-home-decorating.com.

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1 comment
Guest

I'm having the same problem.

Placed my order over a month ago and I'm still waiting. I have tried to contact the company by e mails (none responded too) I also called their toll free number, only to get voicemail where I left messages ..NONE were returned.

I called my CC card company to dispute the charges and inform them about this companies practices.

DO NOT BUY FROM THESE CROOKS!

Perri Ufl
map-marker Zephyrhills, Florida

Viking Enterprises-Winging in Motion, Dragon Art, Marble Classics

Don't fall victim to Viking Enterprises or any of his affiliate companies (Winging in Motion, Dragon Art, Marble Classics) you will never get your product and no one will answer the customer service number.

I ordered the Dragon Chess Board from the Dragon Art Site Nov 20,2009 through Pay Pal. I found it strange that I received no contact from Viking Enterprises, so I emailed them and called and got no response until i filled out a dispute form on PayPal. This actually got a response out of the company, and I received a polite email as well as had the owner Thor Johnsen called me personally. I found him to be articulate and convincing. DON' BE FOOLED. Its just a stall tactic.

At this point it was a week and a half since my order and he told me that they could not release the item from there shipping department until the dispute was closed and a tracking number would be provided in the next few days. I told him that after my purchase and not hearing from them, that I had found these complaint boards and he assured me that his company was legit and that they where striving to have a better reputation. He was so convincing, I closed the dispute. Later found out, once you close a dispute on pay pal you can not open another one, on the same purchase. Which he more than likely knew. Days later, no tracking numbers where received, emailed and emailed, called and no one answers, or returns a call. I knew I would at this point not get a response, unless I did something. So emailed and informed them that I was informing my Credit Union of fraudulent charges on my account. This of course finally got a response hours later. Received a polite email letting me know that tracking numbers would be provided by Friday Dec 4th. And I have to give them some credit, because i actually got the tracking numbers provided to me on December 4th as promised . At this point i was relieved and thought , thank goodness finally. The tracking numbers turned out to be valid, but it only showed that U.S. Postal Service was electronically notified by the shipper to expect my package for mailing. I waited the 2-5 days, checking the progress of my package. The notification never changed. They had notified the post office of the package, but never gave the package to them. Another stall tactic to keep you waiting, hoping they can prolong things long enough so that you can not dispute the charges on your card. its sad, and pathetic that companies can still get away with this for so long. I felt *** for not researching before I made my purchase, but I saw the price and thought I would save some money buying it from Viking Enterprises instead of other sites I found the same exact chess board. My mistake, don't let it be yours. Its not worth the time, the stress and the hassle of dealing with this company. Now I need to explain to my son, that his primary Christmas gift will not be under the tree. Even if I order from a reputable company it will not come on time.

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Loss:
$145
2 comments
Guest

I wish had read all the bad reviews against Viking Enterprises and this fellow Thor Johnson before i placed an order with them.I also had a terrible experience with this company. This Viking Co.

failed to deliver the product I ordered and after several unanswered E-Mails and phone messages the item was finally shipped. When it arrived it was in three pieces and the finished coat dried while it was still dripping. The workmanship was terrible. When we called this fellow Thor Johnson he advised us he would ship another one right out, of course we haven't seen it yet.

Now he doesn't answer his phone and are E-Mails go unanswered. Of course he had no problem taking the money. This is by far the worse experience i have ever had doing business over the internet. This fellow Thor Johnson has lied to us and took our money without producing a product .....Which basically constitutes "Theft'.

Im telling anyone who might order from this company ....NOT TO.

And I will continue to go on every other site and voice my dissatisfaction.

SVH

Guest

This guy is a real dirtbag, stay away....I was ripped off as well and filed a lawsuit and recieved judgment for it. To date he hasnt paid it and is in court default....STAY AWAY!

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Anonymous
map-marker Marlborough, Massachusetts

Viking Enterprises owner Thor Johnsen has court default and subject to arrest

The owner of this business, Thor Johnsen has a civil judgement against him for over $1000 for his deceptive and misleading advertising practice and breach of contract. He has not paid this court judgement and is in default and subject to arrest. To date, 11/16/2008 he has ignored the court.

I repeat, DO NOT trust him nor buy from this company or any of his susidiaries including Viking Enterprises. He has many complaints against him at the Better Business Bureau for similar things. Dont let this happen to you!

He agreed to refund my money then kept delaying until the 60 day credit card complaint period ended and then he said he wouldnt. Hes a snake...be careful. He has disregarded me and the court that ordered him to pay a judgement.

View full review
Loss:
$1000
1 comment
Guest

As most of you who have seen this complaints.com reports from this individual please notice that has reported the same duplicate report over and over about every two weeks making it seem like our company and my self as an individual has multiple different reports. We need to get the facts straight as this person has decided to go after a personal vendetta way beyond any normal customer service or expiations form a customer and business transaction and product order.

Ken Alden ordered a custom made column that we have to make specifically to their specifications to the faux finish, color and texture they desire.

This order was proceed on 11/08/2006 two years ago. We do not manufacture or make any of these statues until they are ordered by the client and is custom art. The product this person ordered was an ionic angel column that was hand pained by our artists with our classic marble gray-white finish. We proceeded to make his piece and ship it to him as directed.

Just for the record, this statue column sells for $278.00 plus shipping to the customers location for a cost of $64.80 and a total of $342.80. This amount please keep in mine as we explain the circumstances of this transaction is the original amount for making and shipping the order.

When the statue arrived, Ken Alden said it was an inch shorter than it was suppose to be as our statues are measured and each piece may vary a slight amount on dinning table height pieces that range from 30-32". Apparently this was a major problem for Ken and he couldn't accept this column being an inch short!!

We agreed to have our craftsmen add more height to the column which required us to have him return the item, have it fabricated, re-finished in the raised area and then ship it back to him. We requested at that time that he must pack the statue as it came, very carefully as these columns are very fragile and it must be bubble rapped and double boxed to protect the piece.

Well he sent the column back in a single box with barely any packing material and the column was busted in several pieces and totally destroyed.

When we contacted him in regards to the piece being destroyed he couldn't care less and just wanted us to send another one or his money back. We informed him that we cannot refund money on goods returned damaged or destroyed but would check with FedEx as we insure everything that is shipped out and would send him the funds once they paid the claim. Well, FedEx proceeded to come out and inspect the packaging and the broken statue and told us that they cannot pay for clams when the product was packed improperly with no care what so ever. Also at this point this individual was not taking any responsibility for his actions and proceeded to call our office constantly leaving derogatory and threatening messages, insulting our receptionist with foul mouth language which she documented and became very disturbed.

This guy pushed the limits of anyones nerves including the clams personal at Fed Ex which were discussed him with his actions and unruly behavior.

This now became his personal vendetta to spend as much time and effort to demonize myself and our company and cause as much continual drama as possible. At this point it was a matter of principal to stay with our policies as a result of his belligerent behavior. He decided to take it to court in Massachusetts where he lives and sue over the discrepancies. Laws are different in every state as in California where I live you cannot sue anyone in small clams court from out of state as I tried and was going to counter sue.

We have all the records of this situation including reports from Fed ex as evidence of this guys actions. In any case I contacted an attorney in his are of Massachusetts and he said that he would need about $3500.00 to defend the case and knew he could win and that I would not have to show up in court as he would represent me. Well great, I would have to pay this amount to fight the case myself, pay for a flight out there from LA plus expenses totaling about that much now way beyond the $342.80 for the cost and shipping of the item. What would you do?

I don't have deep pockets to justify this situation even to just make a point and what a huge waste of time an money, it just didn't make since. I made numerous phone calls to the court sending correspondence explaining the situation and what this person was trying to do. The attorney said it would not be worth the money to defend this case or fly across the country and at his point nothing could be done and he would just get a judgment. Well he did and also was awarded 3 time the amount adding up to over $1,000.00.

This entire situation has been way beyond what most small companies can do to try and satisfy a customer and now has become Ken Alden's personal vendetta and lifes ambition. It's also interesting that he can get away with the slander and name calling and false information in his report.

I refuse to waste any more time on this guy and I'm not subject to arrest in Canoga Park as I have checked with local authorities and this is not the case. This is a civil judgment and he knows there is no validity in his statements.

kenaldem
map-marker Marlborough, Massachusetts

Viking Enterprises owner Thor Johnsen has court default and subject to arrest

The owner of Viking Enterprises, Thor Johnsen has a civil judgement against him for over $1000 for deceptive advertising and breach of contract. He has not paid this court judgement and is in default and subject to arrest. To date, 10/28/2008 he has ignored the court.

I repeat, DO NOT trust him nor buy from this company or any of his susidiaries including Viking Enterprises. He has many complaints against him at the Better Business Bureau for similar things. Dont let this happen to you!

He agreed to refund my money then kept delaying until the 60 day credit card complaint period ended and then he said he wouldnt. Hes a snake...be careful. He has disregarded me and the court that ordered him to pay a judgement.

View full review
Loss:
$1000

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