Viking Direct
Viking Direct Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viking Direct has a 2.4 star rating from 1 review and overall consumer sentiment is negative; reviewers note issues with location and the website while reporting a low price level.
Positive Feedback
The account reactivation worked and pricing is reported as low, making ordering attractive for cost-conscious buyers.
Negative Feedback / Risk Areas
- Telephone contact details need updating and phone volume is too low.
- Customer service refused to look up product numbers and showed limited support.
- Website and location issues contribute to negative Viking Direct customer complaints.
Key Takeaways for Future Customers
- Read Viking Direct reviews before ordering to gauge service expectations.
- Confirm product codes on the website and verify customer service availability.
- Check billing, refunds, subscriptions and account reactivation procedures in advance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viking Direct has a 2.4 star rating from 1 review and overall consumer sentiment is negative; reviewers note issues with location and the website while reporting a low price level.
Positive Feedback
The account reactivation worked and pricing is reported as low, making ordering attractive for cost-conscious buyers.
Negative Feedback / Risk Areas
- Telephone contact details need updating and phone volume is too low.
- Customer service refused to look up product numbers and showed limited support.
- Website and location issues contribute to negative Viking Direct customer complaints.
Key Takeaways for Future Customers
- Read Viking Direct reviews before ordering to gauge service expectations.
- Confirm product codes on the website and verify customer service availability.
- Check billing, refunds, subscriptions and account reactivation procedures in advance.
Order
- Phone number to 0344.
- Volume was too low.
- The agent refused to look up the product number.
- The account was reactivated, enabling site access.
Telephone no. needs changing to 0344
Volume of customer service rep too low
Refused to look up no of product required
The one thing she did do satisfactorily was reactivate the account. So I can go back to the website.
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