
Vietri Crema
Vietri Crema Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vietri Crema has 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
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Recent recommendations regarding this business are as follows: "Do not purchase. Beautiful design but the dinnerware cracks and chips easily.".
Review authors value the most Website. The price level of this organization is high according to consumer reviews.
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Verified ReviewerExtremely disappointed
I spent nearly $2000 for a ten piece place setting of Vietri Lastra dinnerware. The first time I put a plate in the microwave oven to reheat a single serving of leftover for 1 minute the plate developed a small hairline crack.
At first I thought that it must have cracked at the factory or possibly during shipping to my home. I set it aside with the intention of contacting the Vietri distributor in North Carolina. Within the next few days I noticed the same hairline cracks in every single plate that I used. I was livid!
I took photos of the plates and sent the photo along with a letter to the U.S. distribution company. The company immediately replaced 6 plates! (The original plates been used only ONCE at that point.) I came to the conclusion that contrary to ietris claim that the dishes are microwave oven safe that they, in fact, are not!
I have been using cracked plates for the last 3.5 years now and feel as if I have been scammed. Finally, I want to mention that the dishes chip easily. Several of my serving pieces have chipped and several plates have chipped.
I am mentioning this so that Vietri is informed of this additional flaw in their product. Fortunately, I packed up my 25-year old Dansk dishes and will unpack them and get rid of the complete unsightly cracked and chipped Vietri dishes.
Preferred solution: Let the company propose a solution
User's recommendation: Do not purchase. Beautiful design but the dinnerware cracks and chips easily.
Vietri dishes are terrible!
I purchased expensive Vietri Crema pottery. After just a year the dishes have ugly gray marks on them as a result of regular daily contact with silverware.
The marks will not come off and the dishes that we paid so much money for are now an embarassment. I have contacted Vietri and get no response from them.
I also contacted Plum Pudding from whom I bought most of the pottery. At first they seemed sympathetic, said they'd heard of the problem with the product, would check with Vietri and get back to me.
Hasn't happened. I'm at my wits' end.
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I had the exact same issue. I contacted the company and they replaced some then they immediately cracked again.
I'm heartbroken and so angry. Not the quality I thought they would be.