VIDA Clothing
VIDA Clothing Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VIDA Clothing has 2.1 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Hopefully you don’t need you item anytime soon", "Buyer Beware! It appears thier product may be fine but their ability to execute the delivery process is non-existent and consumers are not provided any recourse via the company to obtain the monies they charged you prior to order fulfillment.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VIDA Clothing has 2.1 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Hopefully you don’t need you item anytime soon", "Buyer Beware! It appears thier product may be fine but their ability to execute the delivery process is non-existent and consumers are not provided any recourse via the company to obtain the monies they charged you prior to order fulfillment.".
Quail Valley, California
Have not received package
I order 1 item on 8/2/22 and its 8/22/22 and I cant track the package. Where is my item.
I wanted it for a special
Occasion.
Missed that. Im
Not very happy with my
Experience.
User's recommendation: Hopefully you don’t need you item anytime soon
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Verified Reviewer
Product Not Received & No Response From Company
Placed order on 5/1 with a stated delivery timeline of 10 business days. I then receive an email that delivery time is now June 5, 2020.
This new timeline does not meet my requirements so I attempt to cancel my order via their CHAT feature on their website, only to find it was disabled (did not state it was disabled but no connection available). I then tried to contact them by phone via the number listed on their website - only able to leave a message, which I did five days ago and still no reply. I then emailed them via the address on their site, only to receive a reply stating they will not be replying for approximately a week - WHAT? However, if the matter is urgent, send a new email with the word "urgent" in the subject line.
I resent the email three times, still no reply. So, they have charged my card, not met their commitments and are MIA in terms of customer service to issue a credit or resolve the problem.
I understand if the current global pandemic is causing delivery issues but that is not an excuse for preventing customers from canceling their undelivered orders, issuing refunds, and just overall customer support.
Preferred solution: Full refund
User's recommendation: Buyer Beware! It appears thier product may be fine but their ability to execute the delivery process is non-existent and consumers are not provided any recourse via the company to obtain the monies they charged you prior to order fulfillment.
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