Victron Energy
Victron Energy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Victron Energy has a 2.9 star rating from 3 customer reviews. Consumers are mostly neutral and cite medium price level. Reviewers value Exchange, Refund and Cancellation Policy and Reliability.
Key Takeaways for Future Customers
- Victron Energy reviews note good technology and product quality but higher setup complexity.
- Check the Exchange, Refund and Cancellation Policy before purchase.
- Expect to need technical skill for installation of MultiPlus units.
Negative Feedback / Risk Areas
- Recurring customer complaints about no support and no callbacks.
- Lack of remote or in-person installation help and slow verification emails.
Positive Feedback
Hardware and core technology are well regarded by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Victron Energy has a 2.9 star rating from 3 customer reviews. Consumers are mostly neutral and cite medium price level. Reviewers value Exchange, Refund and Cancellation Policy and Reliability.
Key Takeaways for Future Customers
- Victron Energy reviews note good technology and product quality but higher setup complexity.
- Check the Exchange, Refund and Cancellation Policy before purchase.
- Expect to need technical skill for installation of MultiPlus units.
Negative Feedback / Risk Areas
- Recurring customer complaints about no support and no callbacks.
- Lack of remote or in-person installation help and slow verification emails.
Positive Feedback
Hardware and core technology are well regarded by reviewers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyderabad, Telangana
Absolutely NO support
Can't talk to anyone, they don't return calls and can't do business with someone that won't communicate with us.
- Good products
- No support
Preferred solution: Apology
User's recommendation: Dont buy Victron products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Juan, Puerto Rico
No remote support for istallation
- - No in-person support for onboard solar, alternator, and generator setup.
- - Online support request filed, but no response; setup is hard for non-experts.
For someone who does not have the knowledge to deal with online instructions, setting up using a computer, and with added complexity of the existing systems on a boat (solar, alternator, portable generator), there should be an in-person support available and easily accessible - and there isnt. My online support request was registered, and nothing happened since.
I feel abandoned, after splashing good money for a state of the art Victron MultiPlus 12/3000 charger/inverter. Victron has a great reputation for their technology and hardware, but you need to be really savvy to install and set it up correctly.
I am not. I am pissed.
- Too early to tell
- Tech support
Preferred solution: Live tech support
User's recommendation: Better know what you are getting into before you buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConnection problem
- - I had a password issue.
- - I didn't receive the verification email, so I couldn't use the system.
- - Victron didn't reply, but the issue seems resolved.
I had a problem with my password. I reregistered but never received the verification email, and could therefore not use my system.
After contacting your site with my problem, I never received direct coms from Victron, but the problem seems to have been resolved.
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