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Victory Auto Service and Glass

Victory Auto Service and Glass

victoryautoservice.com
What is your customer experience with Victory Auto Service and Glass?

Victory Auto Service and Glass Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Victory Auto Service and Glass has a 2.7 star rating from 4 reviews, mostly neutral to negative with 75% unfavorable feedback; customers note high price levels and frequent requests for a refund.

Key Takeaways for Future Customers

  • Read Victory Auto Service and Glass reviews before booking and expect location convenience only.
  • Confirm warranty or refund policy in writing and be cautious about relying on their customer service.

Negative Feedback / Risk Areas

  • Customers report the shop does not stand by their work, leaving vehicles stranded.
  • Multiple complaints about wrong diagnosis and disabled vehicles needing tow assistance.
  • Reviewers mention billing disputes and ignored refund or customer complaints.

Positive Feedback

The main positive cited is the shop's convenient location.

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Media from reviews

Victory Auto Service and Glass - The place does not stand by their work
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Lonnie L Zno

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They do not stand by their work save your money

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AI Highlights
  • - The shop did not stand by the work from 10/24/23.
  • - My truck was stranded and needed a tow.
  • - Chris said there are no free services.
Contains 1 confidential file for company representatives

The business does not stand by the work my truck was serviced on 10/24-23 and my truck ended up being stranded which I needed a tow truck which fell on deaf ears by Chris and the crew says there's no free services there and I'm on my own but no luck on getting them to stand by their work as of today

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Resolved
Lonnie L Zno

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: The place does not stand by their work

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AI Highlights
  • - My truck was serviced last week.
  • - Victory does not stand by their work.
  • - My truck was on the side of the road after their service with no help.
Victory Auto Service and Glass - The place does not stand by their work
Contains 2 confidential files for company representatives
Updated by user Nov 13, 2023

Company fixed the issue and I have been provided with settlement agreement. I willing to work with me to do whatever it takes as of now.

Original review Nov 10, 2023

My truck was serviced last week and victory does not stand by their work otherwise I wouldn't waste my time writing this review I hope that anybody considering using victory will reconsider and go somewhere else since they will not stand by their work my truck was on the side of the road after their service and no help available and they will not stand by their work I am on my own I am a handicap on the side of the road thanks to victory save your money

Loss:
$280
Pros:
  • Location
Cons:
  • Do not expect them to stand by their work

Preferred solution: Full refund

User's recommendation: Save your money

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Resolved
Lonnie L Zno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ham Lake, Minnesota

Resolved: Not standing by their work

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AI Highlights
  • - They diagnosed the wrong problem, leaving my truck disabled and needing a tow.
  • - My truck remains disabled.
Updated by user Nov 16, 2023

Company fixed the issue and I have been provided with apology. They did the work in order to make it right and they knocked it out of the park at the Wyoming location of victory wow

Original review Nov 09, 2023

I brought my truck to victory they diagnosed the wrong problem and my truck was disabled and needed a tow on the side of the road my truck remains disabled. If you don't want to be stranded do not use their service.

Loss:
$280
Pros:
  • Location
Cons:
  • Not good work not people standing by their work

Preferred solution: Full refund

View full review
Lonnie L Zno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not take your vehicles here they don't know what they're doing

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AI Highlights
  • - They diagnosed the electrical issue as the battery.
  • - They don't stand by their work.
  • - Take your vehicle elsewhere.

I brought my truck in there too find electrical problem and they told me it was my battery which is not the right call they don't stand by their work and don't waste your time take your vehicle elsewhere take your vehicle elsewhere

Loss:
$300
Pros:
  • Location
Cons:
  • Thieves

Preferred solution: Full refund

View full review

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