Submit review ›

We just bought a Viceroy house who was built in 2001 and we ask for the warranty for the roof because the roof (12 years) is fully of moisture and the skylights are finished (I joint the answer at the end of this comment) but the answer is the warranty is just for the first owner!!! Everyone are saying the viceroy house are the best but could you understand why a roof after 12 years only is completely finished and the the warranty is not for... Read more

Was this review helpful? 4 1

I just read the compliant I posted and the last line is incorrect. Despite a year and a half of requests, Viceroy still has not commited to replacing their defective shingles. For months I waited for their in house investigator who agreed the product had aged prematurely. Then they made me wait more onths for their independent consultant who also stated that their IKO shingles had wwarped prematurely. Then they made me wait many more onths while... Read more

Was this review helpful? 0 0

I bought a Viceroy kit 10 years ago. The first shingles they provided were IKO brand and they warped. After 1 and a half years of arguing, Viveroy agreed to replace them. I paid for an upgrade to 25 year shingles. Again they suppled the IKO brand. Unfortunately, after another 3 years, even these 25 year IKO shingles warped and curled and shrank. I called Viceroy in 2008 and after much persistence and effort on my part, 2 seasons later they sent... Read more

Was this review helpful? 2 3

Had an experience with Viceroy Homes?

Did not find what you were looking for?
× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Viceroy Homes. However, many companies do monitor reviews on our site.

You are reading about Viceroy Homes.
Filing a new complaint about