Bonnie W Lac

System outages

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Recently, we paid for 2 years of service for $189 (plus tax). This was after paying by the month for several years.

We have had no service for at least 12 hours today (Sunday) and the company does not have any technical support. When we tried 'chat', they indicated that there was an internet outage.

What bunk! If I can reach any site I need to on the internet, why is VOIP not working?

View full review
Loss:
$205
Pros:
  • When it works
  • Web based functions helpful
Cons:
  • No tech support
  • Doesnt always work

Preferred solution: Let the company propose a solution

User's recommendation: Choose another vendor

fixitpete
map-marker Montville, New Jersey

VIATALK IS JUNK

Read about how the CEO of viatalk posted my telephone number on the internet forum!!!

He'll do the same to you out of spite!!!!

Do not get involved with viatalk at all. The service is totally worthless the people are rude and spiteful, and when you go to cancel they will fight you and keep charging your card. There are A LOT of other companies... that actually work! DO NOT WASTE TIME WITH VIATALK!!!

This link is on dslreports... if the link doesn't work go to dslreports.com and go to forums, and search for viatalk... then search for "CrazyPete" user id... You'll find it! :)

http://www.dslreports.com/forum/r2105****-WARNING-VIATALK-SCAM-POOR-SERVICE

View full review
3 comments
kelly a Iuk

exposing your personal contact info is cyberbullying & illegal. take action!

Guest

Clearly you work for ViaTalk. I figure you might want to start looking for a job soon.

Guest

Wow! you are an absolute lunatic. ***!

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article