VIATALK
VIATALK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating and recent recommendation to choose another vendor.
Positive Feedback
The web-based functions are helpful when they work, offering basic VOIP features noted by one reviewer.
Negative Feedback / Risk Areas
- Frequent system outages and lack of technical support reported.
- Billing and subscription disputes, with claims of continued charges after cancellation.
- Customer service described as rude and privacy concern after a phone number was posted.
- Search VIATALK reviews for broader VIATALK customer complaints before buying.
Key Takeaways for Future Customers
- Expect possible outages and no reliable tech support; consider alternatives.
- Verify billing, refund and subscription policies before paying long term.
- Use the web features cautiously and check current user feedback first.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating and recent recommendation to choose another vendor.
Positive Feedback
The web-based functions are helpful when they work, offering basic VOIP features noted by one reviewer.
Negative Feedback / Risk Areas
- Frequent system outages and lack of technical support reported.
- Billing and subscription disputes, with claims of continued charges after cancellation.
- Customer service described as rude and privacy concern after a phone number was posted.
- Search VIATALK reviews for broader VIATALK customer complaints before buying.
Key Takeaways for Future Customers
- Expect possible outages and no reliable tech support; consider alternatives.
- Verify billing, refund and subscription policies before paying long term.
- Use the web features cautiously and check current user feedback first.
Turn one complaint into a collective action
System outages
- Paid 2 years of service for $189 plus tax after monthly payments.
- No service for 12+ hours; chat claimed an internet outage; VOIP not working.
Recently, we paid for 2 years of service for $189 (plus tax). This was after paying by the month for several years.
We have had no service for at least 12 hours today (Sunday) and the company does not have any technical support. When we tried 'chat', they indicated that there was an internet outage.
What bunk! If I can reach any site I need to on the internet, why is VOIP not working?
- Web based functions helpful
- When it works
- No tech support
- Doesnt always work
Preferred solution: Let the company propose a solution
User's recommendation: Choose another vendor
VIATALK IS JUNK
- CEO allegedly posted my phone number on an online forum.
- The reviewer says Viatalk is worthless, rude, and fights cancellations.
Read about how the CEO of viatalk posted my telephone number on the internet forum!!!
He'll do the same to you out of spite!!!!
Do not get involved with viatalk at all. The service is totally worthless the people are rude and spiteful, and when you go to cancel they will fight you and keep charging your card. There are A LOT of other companies... that actually work! DO NOT WASTE TIME WITH VIATALK!!!
This link is on dslreports... if the link doesn't work go to dslreports.com and go to forums, and search for viatalk... then search for "CrazyPete" user id... You'll find it! :)
http://www.dslreports.com/forum/r2105****-WARNING-VIATALK-SCAM-POOR-SERVICE
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exposing your personal contact info is cyberbullying & illegal. take action!
Clearly you work for ViaTalk. I figure you might want to start looking for a job soon.
Wow! you are an absolute lunatic. ***!