New Reviewer

System outages

Recently, we paid for 2 years of service for $189 (plus tax). This was after paying by the month for several years. We have had no service for at least 12 hours today (Sunday) and the company does not have any technical support. When we tried 'chat', they indicated that there was an internet outage. What bunk! If I can reach any site I need to on the internet, why is VOIP not working?

User's recommendation: Choose another vendor.

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ID
#2143552 Review #2143552 is a subjective opinion of poster.
Service
Viatalk Voip Service
Pros
  • When it works
  • Web based functions helpful
Cons
  • Doesnt always work
  • No tech support
Loss
$205
Preferred solution
Let the company propose a solution
New Reviewer

VIATALK IS JUNK

Read about how the CEO of viatalk posted my telephone number on the internet forum!!! He'll do the same to you out of spite!!!! Do not get involved with viatalk at all. The service is totally worthless the people are rude and spiteful, and when you go to cancel they will fight you and keep charging your card. There are A LOT of other companies... that actually work! DO NOT WASTE TIME WITH VIATALK!!! This link is on dslreports... if the link doesn't work go to dslreports.com and go to forums, and search for viatalk... then search for "CrazyPete" user id... You'll find it! :) http://www.dslreports.com/forum/r2105****-WARNING-VIATALK-SCAM-POOR-SERVICE
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3 comments
#416173

exposing your personal contact info is cyberbullying & illegal. take action!

#42415

Clearly you work for ViaTalk. I figure you might want to start looking for a job soon.

#42408

Wow! you are an absolute lunatic. ***!

View more comments (2)
ID
#133938 Review #133938 is a subjective opinion of poster.
Location
Montville, New Jersey

About

Top VIATALK Services

Voip Service

VIATALK Pros and Cons

Pros: When it works, Web based functions helpful

Cons: No tech support, Doesnt always work

Summary

ViaTalk is a division of HostRocket.Com, Inc. that provides high-quality phone service that uses the VoIP telephony protocol for both residential and commercial customers. HostRocket.Com, Inc. is a privately owned, multi-million dollar corporation located in Upstate New York that was founded in 1999. ViaTalk provides the most cost effective, complete broadband phone service package available to United States residential and business customers. The internet calling plan from ViaTalk includes numerous features. Enhanced voicemail allows checking messages from both phone and the web. Customers receive free 411 and custom call blocking privileges. It is possible to record and playback calls online as well as to keep a call log. Additional features include caller ID, call forwarding, speed dial, 3-way calling and free in network calling to other ViaTalk users. The customer support department is available at 1 518 371 3421.

VIATALK reviews and complaints

VIATALK is ranked 236 out of 1680 in Telecommunications category

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