Product: Viasat Internet Plan Clear all filters (17 of 17 reviews match)
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Viasat takes advantage of the customer's vulnerability! Told me there was no contract and when I called dissatisfied with the connection they changed the story to 2 years. This service is really bad!

Hasnt even been 30 days, got to watch 1 movie and it buffered the whole time, then said i was out of data 10 days after signup. Company will NOT work with you to resolve issues! Basically told me too bad, you are under a 2 year contract. I intend to take legal action.
1.7
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Viasat Internet Plan
#1534784
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Do not fall victim to their misleading to the point of being fraudulent advertising. They are not better than "slow DSL" as their TV ads claim. They are not "super fast" for everyone as their ads claim. True they do have satisfied customers, but they are very rare....
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1.0
Product
Viasat Internet Plan
#1509667
Exede was working pretty good for me while it was still Exede. I received a flyer from HughesNet offering 30 GB/month for $100, far less than the $150+ I was paying for 30 GB/month from Exede. So, I called Exede and told them I was going to switch. They said, how about...
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1.9
Product
Viasat Internet Plan
I liked
  • Little
#1506484
I started with the minimum plan a bit over 40$. They said that was a 3 month promotion for 20$ off per month for 3 months... OK now my bill is 90$... This math doesn't work for me... Phone service drops calls everyday... Internet is the slowest I've had in15 years and...
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Anonymous
Anonymous

I agree with the law suit! I have had them for about 4 months, in that 4 months time I think I might of had 2 months of service. My debit card got scammed which might of been ...

Anonymous
Aryana

I had a same promotion and they also lied to me as well. Everytime I call they "dont know what happened". I'm filing a law suit. With the amount of reviews from everyone else,...

Product
Viasat Internet Plan
#1420840
Viasat agreed with AT&T to participate in a bundle promotion that included internet, obviously to attract more customers to Directv and reach people who were not serviced in their areas and hired Viasat, who I presume saw this as an opportunity to expand their...
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Product
Viasat Internet Plan
#1374637
Established service at our northern Idaho summer home......during initial phone contact, was told that there would be a fee of $20.00 to initiate a suspension of service for the 9 months the house is vacant.......wrong!!....there is a $9.99/mo charge, plus a $10.00/mo...
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Product
Viasat Internet Plan
#1362061
I had this service installed about a week and have had nothing but trouble. I had ordered the silver plan and the speed never got above 3 Mbps running multiple different speed test on different days. I called and was told there was very early in the morning )6...
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1.0
Mangohick, Virginia
Product
Viasat Internet Plan
I liked
  • Customer service answered right away early in the morning
  • Install was fast
I didn't like
  • Quality of product
  • Misleading advertising
  • Very long wait times when calling customer service aty times
#1354280
After I called them to pay my bill my debit card information was suddenly created out in California and they charged up a bunch of stuff out there. Amazing since I was no where near California. And the person could barely speak English. I am very sad what the world has...
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Product
Viasat Internet Plan
I didn't like
  • Because my card information was either stolen or sold
#1339730

Viasat - Crooks! 10 days of service is all

Viasat - Crooks! 10 days of service is all
CROOKS- dont use them!’Viasat Internet Service does not work- they are crooks! I cancelled In First 10 days after them telling me is runs slow after installation but will clear up. They are still taking money from account! They have charged a $160 plus a $329 cancellation fee for having service for 10 days plus they want me to get on roof to remove equipment. Crooks!
1.0
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Viasat Internet Plan
#1334389
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They have the worst customer service, they are not truthful in the least. I was given a service plan and told it would be fine for games and movies and 4 days later we were at our limit. I work from home at times and this has caused a major conflict. They have done...
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1.0
Product
Viasat Internet Plan
I didn't like
  • Anything about this process or service
#1305699