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Viasat - My association does not allow 2 sattelite dishes

I HAVE GOTTEN A LETTER FROM WEDGEWOOD CONDO ASSOCI ATION,STATING THAT I CAN NOT HAVE 2 SATTELITE DISHES, WHICH I HAVE, SO I HAVE DISCONNECTED THE MODEM AND NEED ADDRESS TO SEND THIS BACK AND HAVE MY HUSBAND TAKE THE DISH DOWN . SO THEY WILL NOT CHARGE MY ACCT . TILL IT GETS TAKEN ARE OF,THANK YOU . need address to send letter from association,and send router back. thank you
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Review
#1547089 Review #1547089 is a subjective opinion of poster.
Cons
  • I am trying to talk to a person
Reason of review
Poor customer service

Viasat in Salt Lake City, Utah - Poor customer service

1.0
Details
Account set up wrong. Transferred to four people to fix. None could . 35 minutes on phone wasted. Recording at each phone transfer said to please complete survey at end of call. I gave and asked to be transferred to survey and they hung up! Worse service I have ever seen.
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Review
#1547064 Review #1547064 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I started with Viasat because I had no other options. Got "Unlimited" 100GB for $150....pricy, but I have kids who stream, so I wanted the Unlimited. After a couple months I was messing around online, and in a weak moment eating oodles and noodles i wanted to save some...
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1 comment
Robert Lopez
#1706316

We had viasat for 5 months. They raised our bill from $60 to $90 a month. And we wasn't getting the speed we was paying for. So we had them to cut the service off. And they sa...

Review
#1546470 Review #1546470 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$154
Preferred solution
Full refund

Viasat - Payment

Loss of service, needed to update payment info
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Review
#1546358 Review #1546358 is a subjective opinion of poster.
Reason of review
Problems with payment

Viasat - Horrible service

1.0
Details
This company will promise a minimum speed and won’t deliver even 1/4 of it. The service is terrible and most of the time you will have none at all. When you call to complain, your call is routed to somewhere where English is barely spoken and all they do is read a script. I had to end up canceling the service and they charged me $350 to do it. DO NOT get mixed up with this service.
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Review
#1545007 Review #1545007 is a subjective opinion of poster.

Viasat - Too slow and not worth the money you pay for service

1.2
Details
The contract sucks, that's the only way they can keep customers.
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Review
#1541372 Review #1541372 is a subjective opinion of poster.
Pros
  • Install was fast
Cons
  • Romming too much
  • How overcharged i was for so long
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • Viasat Cost Too Much

Viasat in Chandler, Arizona - Complete Scam

AT&T Customer's BEWARE. AT&T is selling VIASAT Internet and Direct TV Packages. AT&T makes promises of the QUALITY of VIASAT. VIASAT Internet is so slow it does not support the Direct TV features or streaming of movies, etc. VIASAT was installed on Tuesday & it NEVER worked as AT&T promised. VIASAT requires a $360 fee to cancel ($15/month for 2 years). Shame on AT&T for not backing their sales pitch and VIASAT you are HORRIFYING for charging a cancellation fee for service that is substandard. Please share and warn others in Bullhead City. (I have since met others they scammed.)
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Review
#1541317 Review #1541317 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$360
Preferred solution
Price reduction
1.8
Details
Saw roadside sign for their internet service in rural area. Called sales rep and he offered me a package of telephone (which is what I wanted) and internet for $80 per month. I agreed to service which he set up installation within next few days. Installation done and...
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Review
#1539475 Review #1539475 is a subjective opinion of poster.
Pros
  • Installer
Cons
  • Lack of follow-up
Reason of review
Not as described/ advertised
Loss
$345
Preferred solution
Full refund

Viasat - Liars!!

1.1
Details
I was told I would be paying $90 a month, but they charge $110. I was told my plan was unlimited; yeah, not really. They slow you down once you get to 60. They told me I wouldn’t be slowed down, but can’t stream once you hit 60. I ask a bunch of questions before committing and they lied to me about everything!
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Review
#1538585 Review #1538585 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I contracted with ViaSat in order to provide my 89 year old mother internet service in rural Virginia. I was never told they would charge an additional 'service call' fee of $95 to remove the part on the dish on the roof. I called them twice to confirm service...
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Review
#1535173 Review #1535173 is a subjective opinion of poster.
Cons
  • Dishonest practices
Reason of review
Poor customer service
Loss
$95
Preferred solution
Full refund
Tags
  • Internet Service Providers