State: Georgia Clear all filters (4 of 215 reviews match)
So, I had Excede (Wild blue) last year (2017) and disconnected service, returned the equipment and paid my bill all within a respectable time just so that I would be able to get it turned back on whenever I could afford it again. Now, here I am almost a year later and...
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  • Lack of reliability
  • Customer service
  • Price
I upgraded and was told to mail old parts back and the Visat guy could NOT get part off I needed to return and was told he would tell him instead VISAT charged me and if their tech could not get it off why charge me !!!!!
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Be careful with this company we did return the equipment and had to call our bank to get charges removed. After some months go back they have turn us in to a collection compan...


Viasat in Duluth, Georgia - Horrible customer service to potential customer

Would not discuss any of the service options with me nor give me pricing unless they could run a credit check on me. Of course I declined I will not have an inquiry hit my credit report until I’m sure I want the service. The rep was very rude and then proceeded to tell me to find pricing on the web.
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Value for money
Some serious complaints about my Exede internet service. To start things off, I have recently been charged $321.18 for not returning equipment. However, in early November when I moved my service to a new residence, (which also coincidentally caused my contract to start...
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Same issue with me, except they sent a box for equiptment to the wrong address and won't fix their mistake charge as a result! Shameful.

Damascus, Georgia

Contact Viasat Customer Service

Mailing Address:
Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States
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