State: Georgia Clear all filters (4 of 208 reviews match)
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I upgraded and was told to mail old parts back and the Visat guy could NOT get part off I needed to return and was told he would tell him instead VISAT charged me and if their tech could not get it off why charge me !!!!!
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Anonymous
Anonymous

Be careful with this company we did return the equipment and had to call our bank to get charges removed. After some months go back they have turn us in to a collection compan...

2.9
#1361150

Viasat in Duluth, Georgia - Horrible customer service to potential customer

Would not discuss any of the service options with me nor give me pricing unless they could run a credit check on me. Of course I declined I will not have an inquiry hit my credit report until I’m sure I want the service. The rep was very rude and then proceeded to tell me to find pricing on the web.
1.0
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#1352030
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So, I had Excede (Wild blue) last year (2017) and disconnected service, returned the equipment and paid my bill all within a respectable time just so that I would be able to get it turned back on whenever I could afford it again. Now, here I am almost a year later and...
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1.0
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  • Customer service
  • Price
  • Lack of reliability
#1335398
Some serious complaints about my Exede internet service. To start things off, I have recently been charged $321.18 for not returning equipment. However, in early November when I moved my service to a new residence, (which also coincidentally caused my contract to start...
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Anonymous
Anonymous

Same issue with me, except they sent a box for equiptment to the wrong address and won't fix their mistake charge as a result! Shameful.

Damascus, Georgia
#774241

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Mailing Address:
Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States
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