State: California Clear all filters (10 of 215 reviews match)
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Viasat in Clearlake, California - THIEVES AND LIARS

CANCELLED SERVICE ON 3-31-2019 DUE TO A CONTRACT CHANGE ON VIASAT PART. VIASAT OFFERED ME THE OPTION TO OPT OUT OF THERE SERVICE AT NO CHARGE. IT IS UNUSEABLE DUE TO THE LACK OF SPEED DOWNLOADING. I REPORTED TO MY CREDITCOMPANY THAT VIASAT FRAUDENTALLY TOOK OUT $282.99 FROM MY ACCOUNT AFTER MY CANCELLATION DATE AND I DONT HAVE AN ITEMISED JUSTIFICATION AND IN THERE LETTER TO ME THEY REFUSE TO PROVIDE. AS TO HOW VIASAT CAME UP WITH THE FIGURE OF $282.99 WHEN THE MONTHLY BILL FOR 4-1-2019 HAD I CONTINUED SERVICE SHOULD HAVE BEEN $158.99 FOR APRIL I WOULD LIKE TO POINT OUT THAT I BOUGHT THE EQUIPMENT OUTRIGHT(IT WASN'T LEASED). Todays date 4-2-2019 I also contacted CREDIT CARD CO yesterday to warn them about this FRAUDENT ACTIVITY ABOUT TO TAKE PLACE
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I didn't like
  • Liars and thieves
#1505594
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The worst Company we have ever delt with. Computers would not work, Viasat made 5 different appointments for a repair man to come... no one came or called. We finally called again and they disconnected our Business computer ! They said "sorry" and that they would send...
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#1366233
they automatically take money out your account and do not give you refund. they billed me for a month service and cut off internet 3 days later told me they do not refund money and want to charge you 300 hundred dollars for equipment when I put up 299 to get connected...
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#1353465
After I called them to pay my bill my debit card information was suddenly created out in California and they charged up a bunch of stuff out there. Amazing since I was no where near California. And the person could barely speak English. I am very sad what the world has...
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I didn't like
  • Because my card information was either stolen or sold
#1339730
I signed up for Direct TV And for Viasat internet and less than a week later went back to cable. Speed was terrible and after 4 days was told I was over data use. Informed that I use data even when connected to WiFi at home. Was also told I had been a customer for over...
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1.3
#1299240
Signed up with the Reccomended plan by sales person, he can stream 3 movies a day for the month and be ok! I was coming off a unlimited plan with another company, so I needed him to help me figure out a good plan! I got installed and was told to sight the contract...
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#1234334
There's nothing pleasant about this company or its services. First of all their internet is awful. Supposedly I should be able to game and watch movies online without problems, but the internet cuts out, buffers randomly, and has 600 - 1000 ping. Second of all their...
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1.0
#1219658
Signed up for internet because we live in the country and didn't have any options. was given a price of $50.66. All of a sudden the price went to $80.00 and they said when I called that it was a promotion for 3 months. We were never told that when we signed up. They...
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I didn't like
  • Price
  • Customer service
  • Everything so far
#1193005
Around 12/20/2015 we called Direct TV to make changes to our tv viewing service, since couple months prior, we were notified by Verizon that Verizon and Direct TV were no longer bundled together in our service agreement with Verizon, and we needed to deal directly with...
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Alpine, California
#799694

Contact Viasat Customer Service

Mailing Address:
Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States
All Viasat Contacts
This is the most incompetent, inept servicer I've ever dealt with. My elderly mother had her upgrade to Viasat / Exede from WildBlue disconnected due to a false request to disconnect the service. DirecTV "offers" this horrific Internet provider to its unsuspecting...
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Anonymous
Anonymous

Who paid you lol

Anonymous
Anonymous

It would be out of character for Viasat to resolve this problem. They had promised to reverse the penalties and extra service charges, which they admitted in writing, are "in ...

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#681867