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Viasat in Chandler, Arizona - Complete Scam

AT&T Customer's BEWARE. AT&T is selling VIASAT Internet and Direct TV Packages. AT&T makes promises of the QUALITY of VIASAT. VIASAT Internet is so slow it does not support the Direct TV features or streaming of movies, etc. VIASAT was installed on Tuesday & it NEVER worked as AT&T promised. VIASAT requires a $360 fee to cancel ($15/month for 2 years). Shame on AT&T for not backing their sales pitch and VIASAT you are HORRIFYING for charging a cancellation fee for service that is substandard. Please share and warn others in Bullhead City. (I have since met others they scammed.)
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Review
#1541317 Review #1541317 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$360
Preferred solution
Price reduction

Viasat in Phoenix, Arizona - Poor, weak Internet service

From the first day of service we have had issues with slow, unreliable internet. The slightest clouds or rain =no service for hours or continuously dropped internet. Tech has been here and explained it "must be because its the weekend or kids out of school". Not worth the cost we are paying. Very irritating service.
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Review
#1530735 Review #1530735 is a subjective opinion of poster.
Cons
  • Dependability of service
Reason of review
Bad quality
Loss
$1300
Preferred solution
Price reduction
1.5
Details
DON’T even think about getting Viasat. Their satellite is over the middle of the Atlantic Ocean. The ping is 650ms so when you start clicking on your open page you will be waiting 0.6 to 1.2 seconds before anything starts to download. Try to watch a movie or any other...
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1 comment
Anonymous
#1583963

I am tired of AT&T and looking for a better option. Looks like ViaSat is the same or worse. Glad I found this site. Thank you for the heads up.

Review
#1382145 Review #1382145 is a subjective opinion of poster.
Cons
  • Not as advertised
Reason of review
Not as described/ advertised
Loss
$330
Preferred solution
Full refund
Tags
  • Viasat Exeed Wild Blue Satellite
Around the end of June i ordered Wild Blue, Via Stat, Exede. not really sure what company i was dealing with. they where very polite on the phone and professional A few days later someone from i assume a 3rd would country called set an install date for 07/04/14...
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Review
#519041 Review #519041 is a subjective opinion of poster.
Loss
$600

Contact Viasat Customer Service

Mailing Address:
Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States
Phone:
(760) 476-2200
All Viasat Contacts