Latest review first
As a DirectTV customer I inquired about getting my internet service through them as well. DirecteTV referred me to Viasat who assured me that I would be getting the best high speed service for $40 per month, not explaining that there are different plans. An appointment...Read more
Viasat - Worst internet service
I have had viasat for six months. It's the worst internet service I've ever had and slower that AOL dial up. DO NOT sign up with the horrible company. It's a waste of money.
Viasat sucks they charge you $80 a month and the internet is slow and not good. Then you can't cancel cause they charge you $300 for early cancellation
I recently signed up with viasat. I have the lowest package but still expect to get my money's worth. The installation took 4 days with a supervisor having to come out and finish it up. The technicians were not properly trained. They installed the pole for the dish and...Read more
I sighned up with viasat being very cautiously, I'm awear of loopholes and missleading advertisers. I questioned them regarding unlimited service and programed slowdowns. But the saleswoman convinced me that viasat would more than BEAT my exsisting internet service. I...Read more
I was told that my viasat service would be faster than my comcast service. I was able to use Direct TV features when I had comcast. Now that I have viasat I am not able to use my Direct TV features...says my internet service is too slow. And, not to mention the price. Slower internet service with Viasat, twice the price of Comcast. I seriously cannot understand how Viasat can still be in business. They need to be put out of business or reported to the better business bureau or something. No thank you! I will terminate a year early to avoid the headaches.
Bought up to 25 mbps got 7 mbps upgraded to up to 50 mobs and it dropped to 4 mbps. It never works. Every time I call they say there’s an outage in my area. I ask where is my area and they don’t know. After 5 days of slow internet I reached the limit of my unlimited...Read more
Viasat sales staff are trained to lie, miss lead, you will not receive usable service.
We were pulled in by TV commercials stating "unlimited Data" 5 x faster than any other service. These are lies, in reality they put you on some scale that you have no control of. All the available data to your area is divided between all the costumers. End result no one gets quality data everyone gets the message "your allotted data is used up until your monthly anniversary date and your data starts over again. The allotted data is very low and will last for a few days each month. Most of the month you buffet, give up and watch commercials on public TV. Viasat lies and misleads and fins you with a $225 dollar early departure fee. walk away do not sign a contract with these lairs. you will not have service, only anger.
I didn't like
- Internet servie and customer service
Extremely slow download speeds. We used to get between 12 and 18. Now it's mostly around 2. Sometimes it's so slow we can't even run the speed test. Forget about streaming movies! I think they have just signed on too many customers. Those of us who have been using...Read more
I started with the minimum plan a bit over 40$. They said that was a 3 month promotion for 20$ off per month for 3 months... OK now my bill is 90$... This math doesn't work for me... Phone service drops calls everyday... Internet is the slowest I've had in15 years and...Read more
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