Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I hired Viasat Internet, unfortunately, it was installed through a satellite on the roof of the House, the more the Internet doesn't work, it s a bad quality! After 3 hours of the facility, I contacted the number to ask for the immediate cancellation, for the reasons,...
Read more
1.0
#1465322
I also have ViaSat. I thought ViaSat was just the installer. Direct TV bundled my TV and internet together. Now they are saying that I didn't get a bundle. ViaSat internet is satellite internet for people in rural areas that cannot get internet service. I can get good...
Read more
Anonymous
Anonymous

Problem with Directv is it doesn't exist anymore...it's AT&T who's main mission in life is good fubar people's lives while collecting the maximum amt of money. They got rid of...

#1464103
I applied for service in septon oct 15 servicecdisconnected aftervabout 10 days was told robpay 120 dollars or no service so i told the lady no thank you she did not send me the box to return merchandise or anything i have not use the service prior to oct 15 20018 now...
Read more
#1463796
I had them for 2 years, my data would be used up within 2 days of refill EVERY SINGLE MONTH. I knew they were somehow stealing it or taking it away because I was out of town on refill day and when I returned home I had no data. I called and they did not believe me,...
Read more
1.0
#1459555

Viasat - They suck

They actually expected me to climb on the roof and retrieve the transreceiver or whatever the little box is called, off the dish. Yeah, no problems there BTW were closing on our house in a few days and they acted like they were doing me a favor on getting a technician out to get it and put it in my hands. For some reason their techs who installed it can't take it with them.
#1459434
Show

Viasat - Bad Technology & Service

Viasat stinks. Doesn't work well, goes down constantly and had to discontinue to save my home business. Now they want to charge $360 dollars. It is a scam. Something needs to be done.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I didn't like
  • Deceitful practices
#1458676
Show

Viasat - Worst and most inconsistent

Absolutely worst and most inconsistent internet EVER! My games drop out constantly and their customer service SUCKS! Do not use this service!
#1456558
Show

Viasat - 0.31 mbps bad joke

Viasat - 0.31 mbps bad joke
Viasat - 0.31 mbps bad joke
Pictures kinda say it all. Was told by a very polite c.s.r. That this is normal even after I told him the installer has the dish pointed at my house less than 6 feet from my house this is either a very bad joke or a nightmare. Shrug Bullshit
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1456377
Show

Viasat internet screwing their customers

Viasat internet services are put so many customers on their old satellite that they are slowing our internet down to nothing. They say speeds upto 25mps but now it's 10 at best and in the evenings it's 1or below. They have a new big satellite in space but they are not using it for their customers. Horrible company.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1453858
Show
We have had terrible trouble with Viasat. We cant stream anything on Netflix at night as the speed drops down below 1. They keep telling us it's because we are watching at peak hours. Well, that is not our problem. They only try and reset our modem and wont send anyone...
Read more
1.0
#1453046