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1.0
Details
Paid my bill online and they took a double payment out on January 23rd. It's January 26th and I just realized what they had done. I called customer service and was told it would take 3 to 5 business days to put the money back into my account. It obviously didn't take 3...
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2 comments
Anonymous
#1472669

I had the same problem and then had to wait 4 weeks for them to issue me a check. They can take it out online, but not put it back online.

Review
#1176775 Review #1176775 is a subjective opinion of poster.
Reason of review
Problems with payment

Viasat - Crap internet

1.1
Details
My internet goes out, alot! Their download speeds suck and their modem is a piece of crap! Not worth the headache or time.
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Review
#1169094 Review #1169094 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I recently sign up for this through Directv I’ve had Directv since 2000 so when they offer this deal of free installation and 3 month free I thought that sounds great NO ITS NOT it took 3 weeks to get installed and then it didn’t work I waited a week for them to fix...
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Review
#1163178 Review #1163178 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Formally exceed don’t mess with these people. Had it hooked up for ten minutes told them it was no better than what I had tried to bind me to two year contract and then hit my bank account for early termination.
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1 comment
piggy08822
#1441149

Did you get your money back? I'm just starting the process with them. I should have never left my cable company. I have been unhappy the entire short period I was with them. I...

Review
#1160615 Review #1160615 is a subjective opinion of poster.
Reason of review
Problems with payment
I am an elder Viasat has my phone tied up. A nurse comes regularly. Today she came said she could not call here for three days. That's because Viasat (exede) stole my number. Stole money from my account $88.33 . The technician ask for credit card just to put on file no...
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Review
#1147771 Review #1147771 is a subjective opinion of poster.
Reason of review
poor service
Loss
$500
Preferred solution
Full refund
1.1
Details
Just cancelled ViaSat / Exede / Wild Blue or whatever they call themselves now. Worst service I ever had. Two days after the bill, the data is completely used. WHAT?? I can't even use wi-fi on my phone because it freezes my phone up. After a year of basically dishing...
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Review
#1147446 Review #1147446 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1238
Preferred solution
Full refund
1.0
Details
Awful!! Regret my decision to go with this company every day! I haven't had service in almost 2 months because of a storm. I also refuse to pay $95 for them to have someone come out and climb on my roof for 1 min and push some numbers into a box and make it work. I...
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Review
#1103442 Review #1103442 is a subjective opinion of poster.
Cons
  • Customer service
  • Service
  • Price
Reason of review
Bad quality
Loss
$160
Preferred solution
Let the company propose a solution
1.0
Details
This is one of the worst experience I have had with an internet company. I got service in Feb. 2016 I paid in the beginning a fee to hook it up never signed a contract with this company but they said I did. Directv was the company to connect me with this company was...
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Review
#1019819 Review #1019819 is a subjective opinion of poster.
Reason of review
Bad quality
1.1
Details
I was tricked into changing from my original Exede to the Liberty Pass plan. This is the worst experience of my life. I have had nothing but speed issues since changing. If I could go back to the original, I would. Even when I was throttled back on my old service, I...
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Review
#994042 Review #994042 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let the company propose a solution
Around 12/20/2015 we called Direct TV to make changes to our tv viewing service, since couple months prior, we were notified by Verizon that Verizon and Direct TV were no longer bundled together in our service agreement with Verizon, and we needed to deal directly with...
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Review
#799694 Review #799694 is a subjective opinion of poster.
Reason of review
Problems with payment