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I am an elder Viasat has my phone tied up. A nurse comes regularly. Today she came said she could not call here for three days. That's because Viasat (exede) stole my number. Stole money from my account $88.33 . The technician ask for credit card just to put on file no...
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#1147771
Just cancelled ViaSat / Exede / Wild Blue or whatever they call themselves now. Worst service I ever had. Two days after the bill, the data is completely used. WHAT?? I can't even use wi-fi on my phone because it freezes my phone up. After a year of basically dishing...
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1.1
#1147446
Awful!! Regret my decision to go with this company every day! I haven't had service in almost 2 months because of a storm. I also refuse to pay $95 for them to have someone come out and climb on my roof for 1 min and push some numbers into a box and make it work. I...
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1.0
I didn't like
  • Lies
  • Customer service
  • Service
#1103442
This is one of the worst experience I have had with an internet company. I got service in Feb. 2016 I paid in the beginning a fee to hook it up never signed a contract with this company but they said I did. Directv was the company to connect me with this company was...
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1.0
#1019819
I was tricked into changing from my original Exede to the Liberty Pass plan. This is the worst experience of my life. I have had nothing but speed issues since changing. If I could go back to the original, I would. Even when I was throttled back on my old service, I...
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1.1
I didn't like
  • Service
#994042
Around 12/20/2015 we called Direct TV to make changes to our tv viewing service, since couple months prior, we were notified by Verizon that Verizon and Direct TV were no longer bundled together in our service agreement with Verizon, and we needed to deal directly with...
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Alpine, California
#799694
Some serious complaints about my Exede internet service. To start things off, I have recently been charged $321.18 for not returning equipment. However, in early November when I moved my service to a new residence, (which also coincidentally caused my contract to start...
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Anonymous
Anonymous

Same issue with me, except they sent a box for equiptment to the wrong address and won't fix their mistake charge as a result! Shameful.

Damascus, Georgia
#774241
It is unconscionable how this company can boost, or even sell, this service. It does not work most of the time and is slow when it does. They often claim weather on the automated system, then after waiting 20 minutes for a rep who can really do nothing, they are...
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#694628
This is the most incompetent, inept servicer I've ever dealt with. My elderly mother had her upgrade to Viasat / Exede from WildBlue disconnected due to a false request to disconnect the service. DirecTV "offers" this horrific Internet provider to its unsuspecting...
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Anonymous
Anonymous

Who paid you lol

Anonymous
Anonymous

It would be out of character for Viasat to resolve this problem. They had promised to reverse the penalties and extra service charges, which they admitted in writing, are "in ...

1.0
#681867
I cancelled Exede aka ViaSat service on the 8th of March. I returned their modem and equipment using their box on the 31st of March. Was told that I had 30 days before they would charge me $324.00. According to UPS Tracking they received it on the 6th of April. On the...
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Anonymous
Carl k

These scam artists just stole 980$out of my account. My entire check. Now I can't feed my 3 children because of these snakes. When I signed up they assured me that I wasn't si...

Khoward19
Khoward19

Pr@viasat.com is their email

1.2
I didn't like
  • Took 324 dollars from me
#626430