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ViacomCBS Streaming is now Paramount Plus
ViacomCBS Streaming

ViacomCBS Streaming

www.viacomcbs.com
What is your customer experience with ViacomCBS Streaming?

ViacomCBS Streaming Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • ViacomCBS Streaming has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Block this site call the authorities", "Not worth it", "Stay away!".

  • Most users ask ViacomCBS Streaming for the refund as a solution to their issues.

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Media from reviews

ViacomCBS Streaming - Totally inept streaming service
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Thomas W Wxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrongful charge 727-403-****

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I was charged 4.99 for CBS interactive 3 times never ok or ordered want my money back and cancel all orders for CBS interactive

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Loss:
$15
Cons:
  • Charge with out permission

Preferred solution: Full refund

User's recommendation: Block this site call the authorities

Todd E Die

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Totally inept streaming service

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ViacomCBS Streaming - Totally inept streaming service

Everything was going great until early December 2021, when 4K HDR suddenly stopped working on the Paramount+ app for Roku, but tech support refused to acknowledge the issue until mid January, and then blamed it all on a Roku OS update, claiming that the next Roku up[date would fix the issue. I found that odd, since I did not lose 4K HDR capability on my other streaming services like Netflix, Disney+, Hulu, Prime Video, or HBO Max.

While waiting for this update, tech support also sent me multiple e-mails all claiming to have found a solution by changing the display resolution setting on my Roku device to 720p, and that somehow that would magically allow my Roku device to play Paramount+ 4K HDR content in 4K HDR. Callbacks from the Tier 2 tech team were promised multiple times, but all I ever got were generic e-mails either providing the troubleshooting steps that included changing to 720p or that the issue was still being investigated.

We are now 4 months in on this issue with no resolution in site. Oh, and that Roku update did NOT fix the issue, either!!

Paramount+ is the laughing stock of all major streaming services.

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Loss:
$40

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away!

Cory A Hwb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Being charged for something I never watch

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Contains 1 confidential file for company representatives

Ive been charged twice for your services I never use your services I want my refund of $10 and I want my other refund of five dollars thats a total refund of $15 and some change I will attach a picture and I expect a refund if not theres gonna be some problems of being sued because Ive never used your services but yet my bank account is being charged. Did you see on there theres two separate charges for CBS interactive I want my MONEY BACK

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Loss:
$176

Preferred solution: Full refund

User's recommendation: Not worth it

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brittany c Bkv

how can i get my refund for charges to my card?

i have been being charged for services from my checking account that i do not use and have not used before. i assumed you were affiliatd with paramount but i have since cancelled my subscription to there service as well.

my current monthly charges are 8.57 which is set up as an auto payment linked to my checking account. i have tried to call the numbers listed on your website but i have not been able to get in contact with anyone.

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Holly T Qdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Been trying to cancel for months

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i want to cancel my subscription and thought I finally had until I saw that I've been billed again. PLEASE CANCEL AND REFUND MY MONEY.

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Loss:
$11

Preferred solution: Full refund

Anonymous
map-marker Chicago, Illinois

Charges

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They make it hard to cancel

Also, I don't recall ordering this product...am looking for a refund!!

$7.99 amonth is not a small amount for someone on disability

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