Skip to content
VIA Metropolitan Transit

VIA Metropolitan Transit

www.viainfo.net
What is your customer experience with VIA Metropolitan Transit?

VIA Metropolitan Transit Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

VIA Metropolitan Transit has a 3.0 star rating from 2 reviews, with consumers mostly neutral and a 50/50 split between positive and unfavorable feedback. Reviewers note customer service and turnaround time as most valued and report a medium price level.

Key Takeaways for Future Customers

  • Check recent VIA Metropolitan Transit reviews for route safety and lost property experiences.
  • Expect medium pricing and attention to customer service and turnaround time.
  • Contact lost and found promptly if you lose items on the bus.

Negative Feedback / Risk Areas

  • Reports of unsafe driving behavior on route 618 and traffic lane cutting.
  • Complaints about lost items and reliance on transit lost and found procedures.
  • Customer complaints sometimes focus on safety and property recovery.

Positive Feedback

Consumers value customer service responsiveness and turnaround time when interacting with VIA Metropolitan Transit.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Deonte G Gmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost my stuff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was on Via on Friday and lost my little black headphone box. On the Via, I am trying to see if you have found it yet. That's the only way I can charge my headphones.

Preferred solution: My lil black headphones box back

View full review
Hakim Yhd

Unsafe bus driver

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On 7/23/2023 in San Antonio Area bus number 723 doing route 618 cut through 2 lanes of traffic almost hitting cars to get to the turn lane with little to know signal given

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article