My Delorean

3.4
I purchased a VM8 4 years ago, and it has been nothing but a money pit. I call it the Delorean because it looks great, but is always breaking down. I have had countless experiences with customer service, always getting the same 'your item is no longer under warranty' issue. While it was under warranty, I had to replace 4/5 modules- that's in the first year! Should have known it then. Since then I have replaced the capnography module twice, the ECG module 3 times and the pulse ox 3 times and the blood pressure module once, then I just left it when it broke again. They gave me a 1/2 price deal the first time, then gave me the 'special' price the 2nd time. I'm pretty well resolved to sending it to the junkyard as it's just costing me money.
View full review
Comment
Helpful 2 Not helpful 0
Report
1 comment
#1370284

I agree, why I went to cardell

Reply
0 0
ID
#797837 Review #797837 is a subjective opinion of poster.
Location
Chatham, Ontario
Reason of review
Bad quality
Loss
$8000

VetSpecs make inferior products!

We purchased a VSM7, veterinary blood pressure monitor, from VetSpecs only to have it consistently breakdown. After repeated complaints we received an "upgrade" to a VSM8 which is also always broken. We spent $700 in one year to purchase new parts for the VSM8 and it still does not work. I contacted Casey at VetSpecs and was told that the VSM7 they manufactured was so inferior they pulled it from the market. I was also told that the $700 we spent on replacement parts was twice the normal amount for the average VSM8 owner. When I inquired about a "free" replacement part in order to get our VSM8 up and running Casey informed me that they would do nothing to help us ever. When I suggested that I may resort to a negative online posting about VetSpecs he encouraged me! He said "We have so many negative reviews about us one more will not hurt". This company is a nightmare-do not buy their products EVER!!!
View full review
Comment
Helpful 9 Not helpful 6
Report
1 comment
#1103410

i repair monitoring equipment, vet specs is a joke, their sensors, leads etc for the vsm8 and maybe other models have chips in the plugs so that they cannot be used anywhere else & when the wires break, replacement sensors are only available from them. AND...they are poorly made to start with.

i do not recommend their products to my clients.

Midmark and Smiths are buying up other mfrs too and the market will probably be dominated by a few co's raising prices by eliminating competition. "competition is a sin" JD Rockefeller (Standard Oil monopolist)

Reply
0 0
ID
#240718 Review #240718 is a subjective opinion of poster.
Location
Denver, Colorado

Companies Similar to VetSpecs

Lockridge Animal Hospital reviews and complaints

Lockridge Animal Hospital

5.0
6 Reviews

“I have been bringing my cats to this practice since I moved back into the area in 2006. My parents have...“
Advanced Veterinary Care Of New Hampshire reviews and complaints

Advanced Veterinary Care ...

1.0
5 Reviews

“Called this place. It was time to let my poor dog go. AVC felt the need to tell me they should run tests...“
HealthPoint USA reviews and complaints

HealthPoint USA

2.0
18 Reviews

“Still awaiting a refund after product is defective since May 4th. They promised me full refund, but...“
AmerisourceBergen reviews and complaints

AmerisourceBergen

1.0
4 Reviews

“Please supply Walgreens with Valsartan/HCTZ 160MG/25MG Tablets. I need the Maccleods manufacturer. The...“
See more Pet Medicine and Veterinary Clinics Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article