Vetsource
Vetsource Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vetsource has a 3.0 star rating from 2 reviews, with 67% likely to recommend; overall sentiment is mostly neutral and the rating distribution is split 50/50.
Positive Feedback
Customers praise helpful customer service representatives who resolve order issues quickly and appreciate time saved updating payments and refills in the service.
Negative Feedback / Risk Areas
- Recurring Vetsource customer complaints cite long backorders and difficulty cancelling or returning autoship orders.
- Some reviewers report unhelpful support when items are out of stock and concerns about refunds or subscription management.
Key Takeaways for Future Customers
- Check recent Vetsource reviews and stock availability before setting up auto-ship.
- Confirm cancellation and refund policies and be prepared to contact customer service for billing or subscription changes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vetsource has a 3.0 star rating from 2 reviews, with 67% likely to recommend; overall sentiment is mostly neutral and the rating distribution is split 50/50.
Positive Feedback
Customers praise helpful customer service representatives who resolve order issues quickly and appreciate time saved updating payments and refills in the service.
Negative Feedback / Risk Areas
- Recurring Vetsource customer complaints cite long backorders and difficulty cancelling or returning autoship orders.
- Some reviewers report unhelpful support when items are out of stock and concerns about refunds or subscription management.
Key Takeaways for Future Customers
- Check recent Vetsource reviews and stock availability before setting up auto-ship.
- Confirm cancellation and refund policies and be prepared to contact customer service for billing or subscription changes.
Update payment and refill rx
Once I got past the automated system and got to a representative, everyone was helpful and very fast. I enjoyed saving time trying to update payment.
Would recommend to other customers. Nice phone manner.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot reliably fill autoships, unhelpful customer service, no returns. Do not use. It took four months for Vetsource to finally get my dog's food in stock. This company has a no cancellation, no ret
It took four months for Vetsource to finally get my dog's food in stock. This company has a no cancellation, no return policy, so beware of using this company or setting up an autoship.
Their customer service representatives are not helpful. I will only be using Chewy in the future for its generous and flexible return policy.It took four months for Vetsource to finally get my dog's food in stock. This company has a no cancellation, no return policy, so beware of using this company or setting up an autoship.
Their customer service representatives are not helpful. I will only be using Chewy in the future for its generous and flexible return policy.
Preferred solution: Full refund
User's recommendation: Do not use.
Sarasota, Florida
Customer service
Resolved my order issue quickly.
Thank you
I have no more to say but your survey will not let me finish
User's recommendation: I will continue to recommend
Companies Similar to Vetsource
PetsApp
Thrive Pet Healthcare
Covetrus
Walmart PetRx
“I never received my cats flea medication. And they did not issue me a refund. I'm trying to get my 120...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.