Nina D Odb

Update payment and refill rx

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Once I got past the automated system and got to a representative, everyone was helpful and very fast. I enjoyed saving time trying to update payment. Would recommend to other customers. Nice phone manner.
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Kelsie M Zap

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Verified Reviewer

Cannot reliably fill autoships, unhelpful customer service, no returns. Do not use. It took four months for Vetsource to finally get my dog's food in stock. This company has a no cancellation, no ret

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Original review Mar 19, 2024

It took four months for Vetsource to finally get my dog's food in stock. This company has a no cancellation, no return policy, so beware of using this company or setting up an autoship.

Their customer service representatives are not helpful. I will only be using Chewy in the future for its generous and flexible return policy.It took four months for Vetsource to finally get my dog's food in stock. This company has a no cancellation, no return policy, so beware of using this company or setting up an autoship.

Their customer service representatives are not helpful. I will only be using Chewy in the future for its generous and flexible return policy.

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Loss:
$135

Preferred solution: Full refund

User's recommendation: Do not use.

Anonymous
map-marker Sarasota, Florida

Customer service

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Resolved my order issue quickly. Thank you I have no more to say but your survey will not let me finish
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User's recommendation: I will continue to recommend

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