
VetRxDirect
VetRxDirect Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VetRxDirect has 3.8 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Diversity of Products or Services and Website. The price level of this organization is low according to consumer reviews.
Help placing order
Allow me to place order by phone! I am 88 do not have a computer, never had a computer, do not know how to
use a computer, but I know how to order by phone!!
Order is wrong.
I ordered the appetite motivator Inaba Churus and received the plain Churus without the appetite motivator.
Need to reorder ASAP and expedite the corrected order, please!
All is just fine. Have received product as ordered
I hadn't received an email with order number. All is good.
Do not bother me again. I have said several times this is all handled.
Would not recommend seller
I originally contacted this company in March of 2017 about their RX Vitamin supplements. I asked them in writing if they purchase these supplements directly from RX Vitamins, and they gave me an answer that made it sound like they do, but looking closer as their wording, I was suspicious if they actually do buy from them directly. So I asked again. The next response was that they are not allowed per company policy to state what vendors they use. But in the meantime, I had contacted RX Vitamins directly.
They stated they do not sell to online pharmacies and do not know how this company is obtaining their supplements. They also stated that they do not back any of their supplements that are not sold directly through a veterinarian's office. So, I reported VetRXDirect to the Iowa board of pharmacy, the BBB, and the Iowa attorney general's office.
The company responded back and was adamant that there is nothing wrong with these supplements, stating they are not expired, counterfeit, or tainted. So, about a month ago, I decided to give the company a try, because I was wanting to save some money. Big mistake. I ordered the RX Vitamins Renal support and the RX Vitamins Phos-bind. My dog has taken these supplements before. I gave her the supplements purchased from VetRxDirect twice. Both times she vomitted. The vomitting immediately ceased upon ceasing to give her the supplements. So, I filed more reports, including one with the FDA.
To date, the company has not refunded my money even though I have requested it in writing. I am not sending the products back because a) they cannot resell them due to opening them; b) I am holding on to them in case the FDA needs to inspect them.
I would also suggest reviewing their Yelp reviews. I've never seen so many one star ratings in my life.
- Product
- Customer service
Preferred solution: Full refund
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