VetFriends Reviews
VetFriends Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VetFriends has 1.3 star rating based on 4 reviews; consumers are mostly dissatisfied and many request delivery of goods or refunds.
Key Takeaways for Future Customers
- VetFriends reviews indicate missing or delayed cards, patches, and orders.
- Multiple reports of unexpected subscription or membership billing and requests for refunds.
- Customers report trouble reaching customer service and slow resolution for delivery of goods.
Negative Feedback / Risk Areas
- Unauthorized subscription charges and billing disputes, including refund delays.
- Orders incomplete or not shipped; customers report long waits for cards and patches.
- Difficulty contacting support, requests for SSN during registration, and concerns about auto-ship or membership handling.
Positive Feedback
Some customers received refunds and a few returning customers reported no prior problems with membership.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VetFriends has 1.3 star rating based on 4 reviews; consumers are mostly dissatisfied and many request delivery of goods or refunds.
Key Takeaways for Future Customers
- VetFriends reviews indicate missing or delayed cards, patches, and orders.
- Multiple reports of unexpected subscription or membership billing and requests for refunds.
- Customers report trouble reaching customer service and slow resolution for delivery of goods.
Negative Feedback / Risk Areas
- Unauthorized subscription charges and billing disputes, including refund delays.
- Orders incomplete or not shipped; customers report long waits for cards and patches.
- Difficulty contacting support, requests for SSN during registration, and concerns about auto-ship or membership handling.
Positive Feedback
Some customers received refunds and a few returning customers reported no prior problems with membership.
Apple Valley, California
Unsatisfied customer
The reviewer tried to contact the company before posting this review.
- - The reviewer was charged $97 for an unwanted subscription on July 10, 2026 and seeks a refund, cancellation, and email update when fixed.
- - is_content_refused=False
This is my fifth attempt to have this rectified, hence my negative review above. I was charged $97.00 on July 10,2026 for an automatic subscription I did not ask for.
I want to be refunded for this amount back to the credit card charged.
i want to discontinue my subscription and also discontinue my membership. Please advise me via email when you have corrected this issue.
Thank you in advance for correcting this issue.
Daniel A Neilson
danielaneilson@***.com
Savannah, Georgia
I ordered a card I haven't gotten it yet.
The reviewer tried to contact the company before posting this review.
I ordered cards I have not got my card yet please send it to me and I will be happy to get it done.i thought you would have it before the 19th and I have not got my card yet.
Savannah, Georgia
I didn't get my cards yet
The reviewer tried to contact the company before posting this review.
If I have not gotten my cards yet, I need them to buy what I need. It has been 14 days; no cards yet.
Please send them a.s.a.p. Thanks.
- Need my cards
- Need my vards
Preferred solution: Deliver product or service ordered
Danville, Kentucky
Cancel my membership as of today.
The website makes it much too difficult to even register for your assistance. I was asked to give my Social Security number.
I am very careful to share such info. Plus it was not germain to my need, searching for a friend from Vietnam.
Thats it. For now I just need to know my credit card was not charged for any membership.
Danville, Kentucky
Cancel my membership as of today.
I received a refund. I am grateful.
Thank you. I don't have 100 characters.
Accept my response or not. I am done.
User's recommendation: This company can be trusted.
Danville, Kentucky
Cancel my membership as of today.
I was asked to give my SS # which I dont do.
I really dont want to converse about my experience. I just want VetFriends to cancel my membership and reimburse my account.
Thank you
Cpl.
David L. Monroe/1965-****
User's recommendation: None/
Sydney, New South Wales
Why my order has not been shipped.
The reviewer tried to contact the company before posting this review.
Ordered one thing, a tee shirt. Want to know one thing, is it going to be shipped or did I get scammed. Having to deal with PissedConsumer makes be believe you have many such problems.
Preferred solution: Deliver product or service ordered
User's recommendation: Right now my recommendation would not be very favorable.
Ashburn, Virginia
Did not receive correct order
Have not resolved my issue. Customer service number doesn't answer.
No voicemail or anything can be left. Seems intentional.OoO
User's recommendation: Order elsewhere.
Los Angeles, California
I already send in membership payment.
I was already having trouble making membership payment. But I got through with the membership payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Pleasant, South Carolina
Resolved: I ordered 4 patches from their website. I'm a loyal returning customer. The invoice said all 4 patches were included. I only received one. I spoke to customer service. Nothing yet. It's been 4 weeks.
Company fixed the issue and I have been provided with apology. They replaced everything.
I'm very happy. Thank you all at VetFriends.
My order was incomplete. I ordered 4 patches, but I only received one.
I spoke with customer service, and she said they would send me the other 3 patches. As of today, I'm still waiting.
Preferred solution: Deliver product or service ordered
User's recommendation: Im a returning customer. I've never had any problems in the past. Im trying to be patient.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I paid for membership, haven’t heard from anyone about my membership
The reviewer tried to contact the company before posting this review.
- - Legacy membership paid; profile shows free.
- - Login issues; password reset; saved items lost.
- - Recreated profile; added pictures.
They ripped me off
I paid for legacy membership, why does it say free membership underneath my profile? I had a problem logging in the site, so I reset my password and lost everything I had saved on my account.
So I redid my profile and added pictures.
I signed up and paid for membership, and free gifts. No emails
User's recommendation: I don’t know, just joined
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeveral patches missing from my order. Please help. Thank you.
The reviewer tried to contact the company before posting this review.
Order #488252. Missing 3 patches.
I got one. I ordered 4. I attempted to chat. But no answer.
I tried to call just now. It says you are closed.
Fremont, Michigan
I paid for membership
I paid for a membership for legacy, but havent heard any response from va friends.com. I feel I got scammed.
User's recommendation: Don’t join, and don’t pay anything
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I want you to know that I have not got my card y.