Skip to content
Vernon

Vernon

www.vernoncomputersource.com
What is your customer experience with Vernon?

Vernon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent Vernon reviews advise "don't call they don't help". Consumers report issues with customer service, pricing, and product condition.

Key Takeaways for Future Customers

  • Expect poor customer service responsiveness and possible login or account access issues.
  • Be cautious about billing and weekly payment terms when renting equipment.
  • Inspect rented items carefully; advertised condition may not match reality.

Negative Feedback / Risk Areas

  • Repeated complaints about rude staff and unhelpful support referencing Vernon customer complaints.
  • Issues with billing and payment amounts perceived as high for condition received.
  • Problems signing in and disputes over proof of ownership when contacting customer service.

Positive Feedback

No positive feedback noted in the available review.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Lori p Vhy

Can't login

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

i cant sign in and i got a very rude lady that wound not listen to what i was asking kept saying she needed a bill to prove it was my phone

Preferred solution: Apology

User's recommendation: don’t calll they don’t help

View full review
Anonymous
map-marker Dallas, Texas

Ripped off..by mt.vernon rac.

AI Highlights
  • - The rented laptop was a floor model, not new.
  • - It arrived with no instructions.
  • - A weekly payment of 44.50 is charged.

Went rent a lap top from believed it wad going to be a new one not only was it not new it was the floor model. They told me with a large amount of attitude that the don't sell new equipment, that's why their a rent a center not a retail store.when theyvbroit it to me it came in a bag with no instructions or manuals about it. But I'm still supposed to pay brand new weekly payment of 44.50......sorry but I think that's just ***.don't buy or rent from mount Vernon race the people r fliers and nasty to deal with.

View full review
1 comment
Guest

You should NEVER rent a computer of any kind. You dont know whos been downloading what, and you would definitely do better buying a NEW one at Office Depot. Better to save your money and get a new one.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article