Verizon Business Reviews
Verizon Business Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating for Verizon Business based on 1 customer review; consumers are mostly dissatisfied and recent recommendation says "Verizon, go elsewhere." This summary reflects Verizon Business reviews and customer complaints about service and billing.
Key Takeaways for Future Customers
- Expect issues with customer service response and in-store resolution.
- Watch for billing errors and device return processing problems.
- Document interactions and request written confirmations if disputing charges.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and unhelpful employees.
- Billing errors forwarded to debt collectors causing credit score impact.
- Returns not scanned properly leading to unresolved disputes.
Positive Feedback
No positive comments were noted in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating for Verizon Business based on 1 customer review; consumers are mostly dissatisfied and recent recommendation says "Verizon, go elsewhere." This summary reflects Verizon Business reviews and customer complaints about service and billing.
Key Takeaways for Future Customers
- Expect issues with customer service response and in-store resolution.
- Watch for billing errors and device return processing problems.
- Document interactions and request written confirmations if disputing charges.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and unhelpful employees.
- Billing errors forwarded to debt collectors causing credit score impact.
- Returns not scanned properly leading to unresolved disputes.
Positive Feedback
No positive comments were noted in the available review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Westland, Michigan
Terrible customer service and employees
- - Returned device was not scanned, causing billing issues.
- - In-store visit did not resolve the problem.
- - Customer seeks compensation or credit relief.
I used to have a device that was previously linked onto its own account for some reason because it was messed up by you guys initially. I then got my Internet service linked onto my phone bills account and I had to return the other device.
The other device was and has already been shipped AND received by YOUR department it was sent to and THEY messed up scanning it in. I have gone to the Verizon store IN PERSON to get this resolved and nothing was done, you guys said you'd take care of it and never did. Fast forward a few months, now I'm getting letters in the mail from my DEBT department saying you guys have forwarded my previously resolved case to them and it's now tanking my credit score.
Fix your *** already and hire useful employees. At this point I'm going to need some money off of my bill or I'm requesting two free months from you guys as compensation for your *** ups.
User's recommendation: *** Verizon, go elsewhere.
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