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VeriLife

VeriLife

www.verilife.com
What is your customer experience with VeriLife?

VeriLife Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • VeriLife has 1.8 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Knowledgeable staff, Location, Nice staff.
    Cons: All employees are young and inexperienced seemingly, Customer service, Employees are stealing and condescending.

  • Recent recommendations regarding this business are as follows: "go to nearby competitor earthmed located on Toughy Ave off Manheim", "Grow your own and avoid rip off artists like Martin", "Weigh what you buy!", "Go to a different vendor.", "Stay away from this place".

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Media from reviews

VeriLife - Product weight short
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Michael D Yui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rosemont, Illinois

Poor parking and inept employees

I had an order to pick up and, because their parking spaces were filled by cars from attendees to a nearby festival, I had to park in a giant parking garage that was like 15 minutes walking distance from the store. I was very anxious to see if they would validate my parking.

The gentleman working upfront wasn't able to do it, and the manager told me to go to another store. Also, the gentleman at the desk kept on leaving me to help other customers. Normally, this wouldn't have upset me, but I was really focused on not being charged for parking, and he didn't seem like he knew what he was doing and wasn't getting anyone else to help me. He just left me there.

If you are in the Schiller Park/Rosemont area, I recommend Earthmed dispensary, which is on Touhy Ave just off of Manheim Rd. The pricing is about the same. People are friendlier, and the place is more organized.

The big difference is parking. Earthmed has a large lot, and Verilife is very difficult to access with few spaces if you can even figure out how to get there.

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Pros:
  • Sell weed
Cons:
  • All employees are young and inexperienced seemingly

User's recommendation: go to nearby competitor earthmed located on Toughy Ave off Manheim

Zar H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ottawa, Illinois

Product weight short

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VeriLife - Product weight short
VeriLife - Product weight short - Image 2
VeriLife - Product weight short - Image 3
VeriLife - Product weight short - Image 4

Product was not the same as the product that was short. Less cannabis available in the banana daddy as opposed to the animal mint which I paid more for that product.

I wanted to match the product I had purchased with high THC.

I will be weighing all my products I purchase from this place. The employees open the weed based on knowing the customer.

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Pros:
  • Location
Cons:
  • Employees are stealing and condescending

Preferred solution: Coupon the employee “Ryan” promised on voicemail but did not receive.Employees to stop doing this. It isn’t the first time I shouldn’t have to weigh what I buy. What integrity!

User's recommendation: Weigh what you buy!

Khalon Jpg

Dishonesty

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They gave me different stuff on purpose and then when I called them out they threatened to call the cops because I said I would wait there they said I was threatening

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User's recommendation: Grow your own and avoid rip off artists like Martin

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Kalis Ome

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't waste your time and energy

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Updated by user Oct 28, 2024

Like I said this company cares about only one thing. The all mighty Dollar!! They are oblivious to everything else.

Original review Oct 20, 2024

This company abuses their employees and shouldn't be supported. They only care about money, and their prices are stupid.

A whole bunch of kid managers, that make this place the worst place that I have ever worked in. Support businesses that care about the people that work for them.

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User's recommendation: Stay away from this place

Anonymous
map-marker Amelia, Ohio

Veterans of Combat PTSD and Terrorism

They will give a 25% off discount over a 30% Veterans Discount because they don't have enough billions of dollars, squeeze us more. Staff knows nothing of any product can never answer questions or have actual responses other than "I hear its good" lol, too many "Palestinian protestor types with offensive tribal headwear that doesn't belong, cultural appropriation and racist behavior, homo woe is me rights people working thinking about themselves and their gay issues rather than to be knowledgeable, meanwhile Pharmacists actually have to know what they are handing out, not a budtender lol, place is a rip off a joke, and the product that is "medicine" is inconsistent, guess what, you cannot change your heart meds every week, we need reliable medicine that the sales people are not laughing at you. Combat veteran humiliated by terrorist sympathizers.

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User's recommendation: Go to a different vendor.

Matt B Vzx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No cashiers

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Contains 2 confidential files for company representatives

Medical is what made the company in Westminster Maryland and now since Rec theres 5 cashiers for rec and one for medical and when I asked the manager Mikey

Why he said call outs well that was the second and last time I stand in line for a medical pre order for 45 minutes

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Preferred solution: More cashiers for the medical side

User's recommendation: Go to the dispensary

Featured
Aleksandra D Ioe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken dablicators

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VeriLife - Broken dablicators
Explore video interviews
Contains 1 confidential file for company representatives

No one called to remedy the broken dablicators I purchased. I was assured that the problem would be handled but, was left hanging without any further communication from the Dispensary.

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Loss:
$360
Pros:
  • Nice staff
  • Knowledgeable staff
Cons:
  • Takes too long to remedy issues

Preferred solution: Full refund

User's recommendation: Check products as soon as you get in your car. If something is leaky or broken, it should immediately be replaced.

Pamela M Yti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website not working

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Ive been trying for two days to purchase from your store. I continually get an error message.

Its very frustrating. Especially since Ive also tried to call and the store no longer is taking customer calls since the reopening.

It really feels like this company doesnt care about medical patients. I simply want to use whatever rewards Ive accumulated and I promise youll never hear from me again!

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Richard A Tvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaints

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Never shopping at North Aurora

Rude management there are better places available

Veterans should avoid this rotten store

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User's recommendation: Go elsewhere

David W Blc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recreational more important

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Original review updated Jun 06, 2023

Passes on medical patients , to kiss recreational *** Ridiculous run store...placed order online ,only to get skipped by recreational just walking in...there was no medical patients ahead of me

View full review
Loss:
$100
Cons:
  • Customer service

Preferred solution: Apology

User's recommendation: Don't go

Richard A Tvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discrimination

As a disabled veteran there is no way I should be decrimidated because of my illness

I will contact an attorney

View full review
Cons:
  • Power hungry management

Preferred solution: Apology

User's recommendation: Avoid

Maureen E Xkx
map-marker Philadelphia, Pennsylvania

I am unable to resolve any issue and no response from email. Your main customer service as well as my location cuts me off and hangs up. I need help. I will call a different dispensary. Get help with.

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I am unable to get my location (North Aurora) to pick up phone. Nor do I get an answer my emails.

I need info on a specific product and have a question about having my husband pick up my order.

You have no customer service!!! I will contact zen for help from now on.

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Preferred solution: Answers! Help! A dispensary with actual Customer Service

User's recommendation: Go to different dispensary than Veralife

Anonymous
map-marker Bellevue, Washington

Bought a cart that doesn't work

I bought a cart that didnt work for either of the batteries Ive tried. And Ive tried calling you multiple times with no answer.

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Baylor Tti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer Service

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Carley, at the Liverpool location, is rude, unprofessional, cutting, salty, passive aggressive, unprofessional, and unprofessional. Her phone skills lack as a human being and she is a liability more than an asset to the company.

I have only used Verilife for 3 years.

Because of Carley they have lost my thousands of dollars a year business. Med Men here I come !

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User's recommendation: Go someplace else

Elise S Rtk

Very unhappy medical patient

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I feel the need to express my horrible experience at the Ottawa dispensary January 9th 2021. It started when the security guard made me wait outside so the other security guard and go inside to use the bathroom.

And when I did go inside the young lady who was taking the IDS and checking them was very rude she didn't acknowledge me she didn't say hi she didn't ask me for my confirmation number I thought she was very rude. Then when I got inside I checked in my appointment was from 12 to 12: 14, I didn't get to The Dispensary at 4 minutes to 12 was not helped until 12:28 and that was only because I got up twice to ask how much longer. And me and five other patients sat in the waiting room listened and watch all of the walk-in recreational customers come in without appointment come and get what they need and went they need and leave. As we kept sitting there I can't even tell you how many customers with appointments and without appointments came in and left as I sat there for 28 minutes waiting to be helped.

You would think the medical patients would be helped before the rec customers. And the manager did come and talk to me, she was not helpful although very apologetic that's do does me no good as I sat there for 28 minutes watching customers come in without appointments to get what they want and leave. I would think you would keep a better eye on how many medical patients are sitting and would open more registers to accommodate your medical patients, vs rec customers.

I would think you wouldn't want to help the medical patients before the rec customers.I'm going to switch my dispensaries because of my unpleasant visit I had. I do know there's not much you can do for me, but I hope in the future medical patients can get better service from that dispensary.

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Preferred solution: better service for the medical patients !

User's recommendation: If your a medical patient don't go there !

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