Brunot P

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Verified Buyer
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Verified Reviewer
| map-marker Baton Rouge, Louisiana

Cancel all orders

Verified Cbd Oil - Cancel all orders

Cancel any orders at this address ,and stop stop again stop doing all transactions from my account please.

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Loss:
$200

Preferred solution: Cancel all orders..

steve w Jka
map-marker Logansport, Indiana

Get refund back

nothing happend just like to get my money back put back on my cc ending in 1888 u guys took the money 2 weeks ago

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Loss:
$100

Preferred solution: Full refund

Anonymous
map-marker Woodmere, New York

Fraud

i tried ordering 1 bottle! when i went to check out i was offered a package deal that i did not want but was left no option so i signed out. woke up this morning with a 200$ charge

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User's recommendation: don’t do it

Donald V Laa

Cancel all orders

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I do not remember ordering anything from you!

I saw your ad, but I didnt order anything.

Please stop sending me any/all shipments of your products.

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Loss:
$100
Pros:
  • Unknown

Preferred solution: Stop all future updates

User's recommendation: Don’t even make contact with this site.

Donald V Laa

Why am I receiving these packages?

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I didnt order anything!

If you think I did, please stop!

My name is Donald Vineyard

If youre charging me for this,

DEFINITELY STOP!

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Preferred solution: Just stop sending me anything

Anonymous
map-marker Simi Valley, California

Shipping product to me that I didn’t order

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I need to have them stop shipping their product to me!

dvineyard_simi@***.com

I dont know how you people decided that someone looking at your site constitutes an order!

I just want to stop anymore shipments or charges!

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User's recommendation: Don’t even look at their ad!

Steve S Dtl
map-marker Kansas City, Missouri

Stop Auto-Ship

It doesn't work for me don't like it it does not work for me does not work for me does not work for me does not work for me I tried it once I did not work for me I don't want it you guys sent it to me and you're charging me I do not want it why don't you understand me we don't get this song I will get hold of Kansas general attorney

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Preferred solution: You guys quit sending it to me don't want it he took money out

Anonymous
map-marker Meridian, Idaho

Stop Auto ship

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I cannot reach the company by phone and have been three days trying to complete the review. I cannot complete it .

Every time I get to the end there is another firm to complete. I will contact my bank and stop payment because this is not working.

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Robin G Krv
map-marker Miami, Florida

?Made in USA?, Unlikely to get Refunds

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The address shown on their website, https://verifiedcbd.com, shows: 1031 Ives Dairy Road, Suite 228, MB#4, Miami, FL 33179, which appears to be a virtual / rental office facility.

Here is the web site for those services at that address: http://www.goldbetter.com/ - Read the web site, and Google Earth the address to see the exterior sign of office suites. It is highly unlikely that there is a lab at this facility.

I wasn't satisfied with the product, so I called a rep about the matter. Since I had all ready done the research on the address discovering it may only be a virtual office, I tried to find out where in Florida the oil was made, and she refused to provide the information. I let her know that the address listed for the "lab" is a virtual office and pressed again for the address of the lab where the product was made. Again, she refused.

I wanted a domestic address to send the unused and unopened product back because their returns policy states that one must send the product back to LITHUANIA! Wait a second - if "Verified CBD Oil" is made in the USA, as the web site and product bottles state, then why does it have to be sent to back to Lithuania? According to the rep, because that's the company HQ.

FYI: I have worked for a few international businesses. Two of the HQs were in the U.K., and another was in the Netherlands. Regardless of HQ locations, customers who bought products in the USA were able to return products to the USA, because there were offices in the USA from which products were shipped. So shipping their product back to Lithuania made no sense at all since it was "Made in USA" and shipped from Florida - which is in the USA! At this point, any prudent customer would be wondering if the product really was "Made in USA".

The other important reason I desired a domestic address had to do with a very important sentence in their returns policy, and I quote:

"We don’t guarantee that we will receive your returned item."

Basically, they are warning that Customs in Lithuania may not let the return through (even if the package has all the required documents). Trust me, after working in the international business community for several years, when Customs in any country won't let your clients' or colleagues' have a package "just because", it's worse than highway robbery. Anyway...

The bottom line is that they don't have a domestic address to send products back to, and they may not have a lab in Florida, only a virtual/rental office space, all of which concerns me that they may not be following the laws pursuant to the Federal Government, or the State of California (where the product was sold and shipped), governing products being "Made in USA".

Furthermore, since there is zippo (0%) guarantee that a product shipping to Lithuania will get back to the company HQ, then there is no guarantee of the touted refund that is promoted on their web site if a customer is not 100% satisfied.

Although I would like to copy & paste the full text for the Shipping & Returns Policy as it appears this day of April 06, 2018 for your review, it may be a copyright violation to do so. Doubtful, but I don't want to risk it. However, here is the link to said returns policy - which may or may not change soon - who knows:

https://verifiedcbd.com/shipping-and-return-policy/

In conclusion, BUYER BEWARE, because there's something about this company that just doesn't seem to add up when it comes to "Made in USA" and their returns policy with unpredictable outcomes. This bothered me so much that I also filed a complaint with the FTC and California's Board of Consumer Affairs.

View full review
Loss:
$86
Pros:
  • Product arrived quickly
Cons:
  • Was not effective and cannot return easily
Reason of review:
Not "Made in USA" & unreliable refund

Preferred solution: Full refund

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