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Plants Purchased failed to thrive - very poor experience

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Verdant Lyfe - Plants Purchased failed to thrive - very poor experience

Verdant Lyfe sells house plants online. I ordered from them twice several months ago, bought three plants with two orders.

The first plant was a Norfolk Island Pine. It came quickly, extremely well packaged, lovely, green and very sweet. I was quite delighted at first. My second order was for a string of hearts (also called rosary plant) and a coffee plant.

While very small, I was still happy when delivered.

I started to become concerned when after several weeks, none of the plants appeared to grow at all, they seemed stuck exactly as shipped. Very unusual. I was careful to provide right amount and type of light and watering. Over a little more time the rosary plant started to have leaves drop off.

This plant was very tiny to start ($18 plus shipping for a tiny 2 inch pot, not many leaves). I continued to provide care hoping that it would start to grow. When only a few leaves remained near the soil I put my finger on the leaves to touch and the few leaves on a stem came away from the dirt with absolutely NO ROOT SYSTEM whatsoever. I contacted the company and they told me it was beyond the 30 day return period., I protested and basically said I would never order again.

In fairness, they did send me a $20 gift certificate finally! Problem is, everything is $20 or more, then there is about $8 to $10 shipping cost added. Not sure I want to sink more money into this company.

I believe the rosary plant was never well rooted nor established when sent as evidenced by lack of growth. It lasted long enough to go past the 30 day return times before it died totally.

While I appreciate the gift certificate, I would have expected this to be replaced at no cost with a healthy plant.

OK I can understand one bad experience. But the thing is the Norfolk Island Pine is also not growing and not thriving. There has been no sign of any growth at all after a few months. I transplanted in miracle grow potting soil and am sure not to over or under water.

Providing proper lighting. The pine needles should be bright green but are slowly yellowing. I do not expect this to make it. Cost was over $30 (close to $35 with shipping).

While it looked great out of the box, BUT, like the rosary plant, it totally failed to thrive and seems to be withering away.

Found some other online comments such as "AVOID VERDANT LYFE -- POOR PLANT QUALITY"... so I believe my complaints are justified.

Experience has been extremely disappointing to say the least.

View full review
Loss:
$60
Pros:
  • Nice online website
  • Plants look great
Cons:
  • Plants that i ordered failed to thrive and withered away

Preferred solution: Full refund

User's recommendation: I would not recommend purchasing live plants from Verdant Life. I am very sorry that I did.

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