Brooklynne B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did a return and it's still sending it i need my money back

I ordered a duffle bag, but I ordered it incorrectly, so I talked to someone and was told I would get a refund. Please, I need my refund.

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Loss:
$90

Preferred solution: Full refund

Resolved
Lesa P Vtl

Resolved: Checking in order

I want to talk to a person Im tired of typing 11/18/23 I ordered item from what I thought was your website on FB.. but I never got a receipt or received my items

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Loss:
$30

Preferred solution: Full refund

Anonymous
map-marker Atlanta, Georgia

CaI wS trying to Monagram my bag and somehow i over ordered 2 extra bagsncel an online order

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I accidentally ordered three bags but only want oneI was trying to do a momnagram.So sorry.Thank you all so much..please return my request as soon as possible. Thanks once again for you customer service

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User's recommendation: Great

sienna h Eje

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Verified Reviewer

Shipping

Hi. I double checked my address before I submitted but then when I submitted and looked at the email it was not the correct address. My package hasnt been shipped yet any way I can change it now?

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Preferred solution: Deliver product or service ordered

User's recommendation: Check like 30 times.

Dianne B Bnp

CaI accidently ordered it three times.ncel an online order

I Was trying to do absolutely ababMonagram and somehow ordered it three times.I am sorry.Im going to reorder it in a few days.Thank you

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Preferred solution: Full refund

User's recommendation: Absolutely

Connie V Amd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

Vera Bradley - Return

I ordered the wrong size of backpack I need to send it back, need a label mailed to 3215 Zacatecas, Laredo Tx 78046 or email to Abv41511@***.com

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Preferred solution: I need to send it back, but I would like the same print but in a medium backpack.

Rhonda D Xmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Laveen, Arizona

Possible scam site

Ordered several items weeks ago and nothing has been delivered at this point. Cant get hold of customer service. Avoid site!

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Beth M Qom

Question about sale price

I would like to order Fannie crescent crossbody classic navy. Online there is a sale on regularly priced for $60 The sale is today and tomorrow.

The sale said That said that would be discounted at end of checkout.

But I did not get discount online.

pleas note that the $60. Price was the one listed ONE WEEK AGOso, this was NOT the sale price.

So how do I get the 25% off that was promised to me?please respond so I can order.

Beth Meyer

Meyerbd@***.net

186*-***-****

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Preferred solution: I would like to get 25% discount promised off of $60. Item

Pamela O Mrm

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Verified Reviewer

No delivery

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NO DELIVERY ,EMAILS SAYING THE ITEM WAS DELIVERED AND IT NEVER WAS THATS ALL I HAVE TO SAY I WANT MY MONEY BACK NOW

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Loss:
$89

Preferred solution: Full refund

User's recommendation: DONT ORDER ONLINE

Donna B Pgu

My online order never arrived. Called customer support and the lady was just as sweet and helpful as could be She ordered another tote bag and had it sent our UPS

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A package i ordered online never arrived. I called and the rep was very kind and helpful.

She found my order and replaced it with another tote bag.

Fortunately you have the same pattern available and she send another one out to me.

I was very happy with the response from this rep. I have many VB products

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Preferred solution: Deliver product or service ordered

Lashonda R Tvq

Bought something never got it

Order number .VBUSA259****. Its say my order was delivered on oct 5 and i haven't received anything.

Then im calling and the line busy. I just want a refund can someone call.me

832594****.

Lashonda rideout

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Preferred solution: Full refund

Jennifer C Otk

Need help with voucher

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Im in a store and they say I can only use voucher online. You guys screwed up and didnt send me my blankets I ordered and didnt even tell me they werent coming. Now the store says I cant use voucher here

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Pompano Beach, Florida

Bought something never got it

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Ordered a check cover paper d for the t and its at least three weeks never got it.

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Maisen Cse

Cannot get through

No answer when I call

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Reason of review:
Poor customer service

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