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Velvet Caviar

Velvet Caviar

velvetcaviar.com
What is your customer experience with Velvet Caviar?

Velvet Caviar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Velvet Caviar has a 1.8 star rating from 5 reviews and overall customer sentiment is largely negative, citing poor customer service and high prices.

Key Takeaways for Future Customers

  • Check recent Velvet Caviar reviews before purchase for return experiences.
  • Expect limited or slow replies from customer service when requesting exchanges or refunds.
  • Confirm size and MagSafe compatibility; inspect items on delivery.

Negative Feedback / Risk Areas

  • Frequent Velvet Caviar customer complaints about no response from customer service.
  • Reports of billing issues and disputes over refunds and possible overcharges.
  • Products arriving used, damaged, or not as represented, and difficult return/exchange process.

Positive Feedback

Some customers liked the case design and said they would buy again, noting the product looks good when it fits correctly.

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Media from reviews

Velvet Caviar - I ORDERED A PINK LEOPARD CASE, AND IT DOESN'T FIT. IM TRYING TO RETURN...
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Show reviews that mention
magnet case instructions camera customer service exchange size phone source protection
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Elly B Cnk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Live Oak, Florida

Product not as represented

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Magnet for MagSafe does not work with the case. The camera protector had no instructions with it. MagSafe had obviously been used before I got it.

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Loss:
$35
Cons:
  • Ripped off no response from customer service

Preferred solution: A mag safe that works as represented in the add or a full refund.

User's recommendation: Don’t waste your money or time No customer service

Elly B Cnk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Live Oak, Florida

Your customer service sucks rotten eggs.

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Updated by user Feb 09, 2026

Do not buy from this company. The actual case is okay.

The MagSafe does not work with the case. The camera lense protector came without instructions and does not stick.

Trashed it. Wanted to get a MagSafe that works but, get no reply from the company regarding replacement/exchange.

Original review Jan 25, 2026

No reply ever received. I have time for now. *** in every platform I can find.

Overpriced and there is no reply from customer service.

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User's recommendation: Do not buy. Looks good. It is not. Overpriced

Elly B Cnk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Live Oak, Florida

Just 1 of my biggest disappointments for 2026.

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1 The case is okay.

2 The camera protection lense is impossible to install with no instructions. No source on you tube to even help.

3 the magnet ring is useless with the case.

Does not work.

Only works on the bare unprotected iPhone.

4 Mag ring was opened and had been used prior to my receiving it.

I paid close to $70 for these useless items. My credit card got over charged reporting and disputing.

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User's recommendation: Buy an Otter box for protection if they still exist. DO NOT BUY from Vvt Caviar!!

Seege R Znq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Hi I need to exchange the 16 pro case for a 16 I ordered the wrong one . What do o do?

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I ordered the wrong size case for my phone. Could I exchange it? I love the case and I think the magnet will work, but it's the wrong size and will not fit my phone.

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Pros:
  • Love it
Cons:
  • Ordered wrong size

Preferred solution: An exchange in the size of my phone case

User's recommendation: Great

Shirley G Ikb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ORDERED A PINK LEOPARD CASE, AND IT DOESN'T FIT. IM TRYING TO RETURN IT, BUT,IM GETTING THE TUN AROUND. I CSNT GET IN TOUCH WITH THE COMPANY VIA PHONE ONLY BY TEXT. IN THE MEAN TIME THEY HAVE MY $

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Velvet Caviar - I ORDERED A PINK LEOPARD CASE, AND IT DOESN'T FIT. IM TRYING TO RETURN...

I ORDER A PINK LEOPARD CASE. IT DOESN'T FIT.

IM TRING TO RETURN GETTING THE RUN AROUND. THEY HAVE MY $$ ,NOW I CANT GET IN TOUCH WITH THEM. NO CUSTOMER SERVICE NUMBER NOTHING. BAD BUSINESS.

I NEED TO CONTACT THE BBB.

TO FILE A COMPLAINT. Very UNPROFESSIONAL, BAD BUSINESS ETHICS ONCE THEY GET YOUR MONEY.

View full review

User's recommendation: Be warned

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