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Vela Hearing

Vela Hearing

velahearing.com
What is your customer experience with Vela Hearing?

Vela Hearing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Vela Hearing has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a recent recommendation of Run away! Reviews cite poor customer service, high price, and product fit problems.

Positive Feedback

None noted in the available Vela Hearing reviews; the lone reviewer expected a 30 day money back guarantee.

Negative Feedback / Risk Areas

  • Reports of unresponsive customer service and no refund after return.
  • Product fit and functionality problems led to returns.
  • Concerns raised about billing and potential senior-targeted issues.

Key Takeaways for Future Customers

  • Check Vela Hearing customer complaints and reviews before purchase.
  • Confirm refund and return policies in writing and watch subscription or auto-ship terms.
  • Consider alternatives if warranty and responsive customer service are priorities.
View full overview ›

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Ray P Zbi

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Verified Reviewer

Can not get company to respond!

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AI Highlights
  • - Ordered hearing aids with a 30-day money-back guarantee and returned them after 2 weeks.
  • - Two months later there was no refund or response.

Ordered a pair of hearing aids from this company, which has a 30 day money back guarantee! Returned after 2 weeks, since they were way to big to fit my ear, and only 1 of them worked!

It has been 2 months now and NO refund and get NO one to respond! They are ripping off senior citizens!

Loss:
$80
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Run away!

View full review

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