Vector Security
Vector Security Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vector Security has 3.2 star rating based on 6 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Vector Security to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Get a different company", "nothing if you didn't have a problem than it's great although it's no problem when it's time to draft your account for payment", "Go with another company", "Shop all companies".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vector Security has 3.2 star rating based on 6 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Vector Security to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Get a different company", "nothing if you didn't have a problem than it's great although it's no problem when it's time to draft your account for payment", "Go with another company", "Shop all companies".
Review authors value the most Customer service and Reliability. Consumers are not pleased with Website. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Change billing address
I need to change my billing address but my service address remains the same.I have moved to assisted living facility.
Preferred solution: Change billing address
Conway, South Carolina
Dead keypads!
Im so very tired of these keypads not working.
Im not able to get in touch with anyone to bring NEW devices.
So very sorry my husband signed up with Vector.
User's recommendation: Get a different company
Mount Laurel, New Jersey
Happy with result
I was calling about how to disarm my alarm Need to replace battery
Do I need service or can I do it myself?
I will be trying it myself if I can find the battery Any suggestions? The house call is to expensive for me I am a senior My alarm is very important to me I am not a pissed customer just calling on a Saturday for help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portsmouth, Virginia
Problems with my house alarm system
just stopped working with my phone and no one to contact after hours but a answer machine telling you to contact your local office that closes a 5pm
User's recommendation: nothing if you didn't have a problem than it's great although it's no problem when it's time to draft your account for payment
Greenville, South Carolina
Update credit card info
Representative took my information and was very professional and courteous. Was done quickly. I was told when the next debit would come out.
Boynton Beach, Florida
Resolved: Contract renewal
Company fixed the issue and I have been provided with discount on future orders. Very nice woman called and resolved the issue better than I had hoped.
Was on hold for 10 minutes never got to speak to a person. Terrible customer service cannot get to speak to anyone about my issue. Getting ready to cancel the alarm
User's recommendation: Go with another company
Atlanta, Georgia
Installation
They installed my new camera but the technician took my old personal infra red cameras I need them back they were mine not vectors
Preferred solution: My equipment back
Puntarenas, Provincia De Puntarenas
Too many alarms
We are tired of having to pay for a technician to come and replace a monitor when it is a systems problem and not ours
User's recommendation: Shop all companies
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Is RESOLVED
Wrote is was resolved too soon. Contract is up 7/23 and was supposed to receive an addendum to the contract with a discount on the monthly fee.
Received neither.
Called customer service but on hold for 10 minutes with no answer. If I don’t hear today will cancel the alarm.