Vector Limited
Vector Limited Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vector Limited has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent commentary says "Not worth any recommendation" and cites high price and poor customer service in Vector Limited reviews.
Positive Feedback
There are no positive comments in the available review; the sole reviewer focused on service failures and billing concerns.
Negative Feedback / Risk Areas
- Repeated long hold times and transfers led to over 90 minutes on calls, highlighting customer service breakdowns.
- Staff errors included wrong department redirects and incorrect contact details recorded, prompting Vector Limited customer complaints about processes.
- High price level and unclear billing practices raised concerns about refunds and charges.
Key Takeaways for Future Customers
- Expect poor customer service based on the review when researching billing, refunds, subscriptions or account issues.
- Consider seeking written confirmation of account changes and charges before committing due to reported errors and high price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vector Limited has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent commentary says "Not worth any recommendation" and cites high price and poor customer service in Vector Limited reviews.
Positive Feedback
There are no positive comments in the available review; the sole reviewer focused on service failures and billing concerns.
Negative Feedback / Risk Areas
- Repeated long hold times and transfers led to over 90 minutes on calls, highlighting customer service breakdowns.
- Staff errors included wrong department redirects and incorrect contact details recorded, prompting Vector Limited customer complaints about processes.
- High price level and unclear billing practices raised concerns about refunds and charges.
Key Takeaways for Future Customers
- Expect poor customer service based on the review when researching billing, refunds, subscriptions or account issues.
- Consider seeking written confirmation of account changes and charges before committing due to reported errors and high price level.
Turn one complaint into a collective action
Worst Customer service ever
- - Six staff over 90 minutes to answer a basic question.
- - Wrong department transfers and mate's number logged despite instructions.
None of vectors staff could give me an answer to a basic question was put through to 6 different staff over 4 different phone calls totalling over 90 minutes before the most basic question was answered each staff member put me through to the wrong department/ staff & then they put my mates cell number in their system despite me telling 3 of their staff that I was not calling from my phone & they were not to lodge that number into their system as my contact number, their staff don't know the basic information that they should & if they did this sort of nonsense would not happen, this was without a doubt the Worst Customer Service ever in my life
- Not worth discussing
User's recommendation: Not worth any recommendation
Brands Related to Vector Limited
HRV New Zealand
Companies Similar to Vector Limited
Powerco
Mercury NZ
Northpower
Meridian Energy NZ
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.