Based on research and and review of posted comments the company appears to be oriented towards providing the best support to businesses and not to home (perosnal) users. I was a customer for over 5 years,and had no follow-up from company during the service period. I...Read more
Scott at Vector Security in Birmingham, AL is very mean, condescending, and very pushy! Calls constantly. I avoided his calls for a week due to being on vacation and when I finally spoke with him and told him I'm not interested at this time he tells me I don't have to...Read more
I signed a 2 yr contract with this company and later found out after my two years had expired and I called to cancel that my contract had be auto renewed for an additional 3 years without my knowledge. They sent me a copy of the contract which states in the smallest...Read more
Customer Service Review
Vector Home Security Service
It's always interesting to note how so many consumers *** about a company to which they owed money. They take no responsibility for their actions or inaction; it's always the company's fault. It's time to grow up, children!
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I was pressured into signing up for Vector Security Systems, replacing my ADT system over 2 years ago. Unfortunately I did not realize that I was signing up for a 3 year contract and not the 2 year industry standard. All would have been well, except when I filled out a...Read more
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