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Based on research and and review of posted comments the company appears to be oriented towards providing the best support to businesses and not to home (perosnal) users. I was a customer for over 5 years,and had no follow-up from company during the service period. I...
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Scott at Vector Security in Birmingham, AL is very mean, condescending, and very pushy! Calls constantly. I avoided his calls for a week due to being on vacation and when I finally spoke with him and told him I'm not interested at this time he tells me I don't have to...
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I signed a 2 yr contract with this company and later found out after my two years had expired and I called to cancel that my contract had be auto renewed for an additional 3 years without my knowledge. They sent me a copy of the contract which states in the smallest...
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Customer Service Review

Vector Home Security Service
#500813
It's always interesting to note how so many consumers *** about a company to which they owed money. They take no responsibility for their actions or inaction; it's always the company's fault. It's time to grow up, children!
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I was pressured into signing up for Vector Security Systems, replacing my ADT system over 2 years ago. Unfortunately I did not realize that I was signing up for a 3 year contract and not the 2 year industry standard. All would have been well, except when I filled out a...
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Rauth
Rauth

Vector Security seemed like the way to go until we realized they screwed up our contract and made my Wife's grandmother responsible for our account. As I spoke to the sales m...

Anonymous
Responsible Consumer

"I was pressured." "I did't realize." Why not just say "I'm ignorant and irresponsible." Funny how this consumer didn't catch all those "issues" yet is an expert on the averag...