Nicole A Nmj

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Verified Reviewer

Totally unacceptable

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Charges without warning or permission. No tel support. No assistance. Dismal and fraudulent. Cannot reach to cancel, communicate or resolve.
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Loss:
$228
Cons:
  • All

Preferred solution: Full refund

Theophilus T Chq

Consumer

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Why no phone support?!?! I have a simple question about using their product and have to submit a contact request, then wait for a reply. This is almost worse than email. Some issues can be resolved through back and forth communication, but sometimes, you need a live agent to respond.
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Pros:
  • All inclusive
Cons:
  • No support

Preferred solution: Apology

User's recommendation: Do not purchase unless you have a B.S. in Computer Engineering. They have NO phone support. The only way to get a questin answered is to submit a request, which we all know how long that can take.

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