ROLAND B Xpw

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Verified Reviewer

I received 2 items and i never order 2 shirts the same and i like to return but it is very dificult to find out how to return the second shirt

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how can i return 1 shirt that i received by mistake i have been trying for 1 hour to connect to the return department they always send me to someone to talk and the last time they took my visa card and tell me that will cost me $1.00 BUT THAT'S NOT TRUE THEY WILL CHARGE ME $50.00 EVERY MONTH UNTIL I CANCELLED BUT HOW DO I CANCELLED SOMETHING THAT I DON'T HEAVEN KNOW WHERE TO CANCELLED I AM VERY CONFUSED AND UPSET HOW I CAN I GET OUT OF THIS AND STILL RETURN THIS EXTRA BLOUSE THAT I DON'T NEED.I DON'T HAVE ANY

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User's recommendation: I JUST DON'T HAVE ANY RECOMMENDATION NOW

Kimberly C Lut
map-marker Pamplona, Chartered Community Of Navarre

6 weeks and still not gotten my order.

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I placed an order 6 weeks ago and it still says "awaiting shipment" and the customer service phone number is not real. It has 12 digits instead of 10.

Does not work and I've sent 3 emails and gotten no response.

Don't do business with this company. You will probably never get your order but they will take your money!!!;!;don't order from Vchics

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Loss:
$98
Pros:
  • Cute clothes
Cons:
  • Customer service sucks
  • Does not respond to emails
  • No customer service number to call

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order from Vchics

CHARLES A Mrl

Horrible Customer Service

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Needed to exchange an item for a larger size. They could not do an exchange but offered me a 10% coupon to purchase the correct size.

So I would wind up paying 190% for the correct size.

THAT'S INSANE. Don't do business with this clothing company

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Loss:
$32
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: DON'T DO BUSINESS WITH THIS COMPANY

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