Vaultz
Vaultz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vaultz has 2.6 star rating based on 7 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Colors and durability, Good locked storage box, Worked great.
Cons: Cant open, Lock broke, Locked money inside and i cant get it out.Recent recommendations regarding this business are as follows: "Spend your money else where", "Don't waste your money on this product", "As of now will not", "Try doing the lock a couple times", "0".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vaultz has 2.6 star rating based on 7 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Colors and durability, Good locked storage box, Worked great.
Cons: Cant open, Lock broke, Locked money inside and i cant get it out.Recent recommendations regarding this business are as follows: "Spend your money else where", "Don't waste your money on this product", "As of now will not", "Try doing the lock a couple times", "0".
Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Discounts and Special Offers and Turnaround Time. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Purchased July 6, 2023 on Amazon Canada. ORDER #...
Company fixed the issue and I have been provided with apology. Communicated a description of the issue along with photos.
The discovery of the issue was outside of the Amazon return policy so that is why I dealt with the manufacturer. 100% satisfied with the outcome.
Purchased July 6, 2023 on Amazon Canada. ORDER # 702-078****-564**** Didn't unpack and set up until March 10, 2024.
Set 1st lock with code, tested and it works well. Set 2nd lock (right side) with same code, tested, and the code I entered will not work to open it. I have tried multiple variations (one digit up/down, reverse) in case I had made an error. No luck.
So, the left lock works and the right lock does not work.
The right lock latch is mounted slightly off level, I am not sure if that is the cause. Otherwise, is there some way to remedy the issue with the right lock and get it operable?
Chicago, Illinois
Your box was already broke and I returned it the next day. Get stronger money lock bices
U can call if u want further detailed m,I aint one for this,jus like you didnt have time to make a gd lock box
User's recommendation: Spend your money else where
Lehi, Utah
Lock won't work
I put in the correct code and it wouldn't unlock! I have my medications in there and can't get them back!
What should I do?! WARN EVERYONE! DONT GET VAULTZ LOCKBOX! HUGE DISAPPOINMENT!!!
DONT GET VAULTZ LOCKBOX! DONT DONT DONT DONT DONT DONT DONT DONT DONT! HUGE DISAPPOINTMENT HORRIBLE!
NEVER AGAIN! NEVER EVER!
User's recommendation: Don't waste your money on this product
No one resolved my problem
My family in the past had this lock box & it
Was great. This one not working.!If it all possible can you replace this item
- Worked great
- Lock broke
Preferred solution: a replacement
User's recommendation: As of now will not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lockef out combo wont work
I'm locked out and putting in the right combo
I'm putting in my combination but it won't open. I'm so mad please call me at 941 234 **** I am waiting
- Cant open
Preferred solution: The bag open
Tampa, Florida
Lockeff out combo wont work
I am putting in my exact code and the lock will not open. I've only had it 1 month.
I tried the smallest product bag first to see if your locks were good.
I am not happy at all. Now what do I do.
User's recommendation: Try doing the lock a couple times
Millington, Tennessee
Unable to get support
Vaultz unable to understand my email address.
When submitting complaint, wants my email which causes to them claiming the email address isn't proper causing a catch22 situation
Trouble with storage box
It wont unlock with the combination I used to set it.
- Good locked storage box
- Locked money inside and i cant get it out
Preferred solution: Full refund
Sumter, South Carolina
Li ked storage box
Our company purchased several storage carry boxes with the dual size combinations. One of our employees can remember their combination is there a default code to open Please !!!! Ronnie Goodman: Mobile unit supervisor: South Carolina Hiv AIDS Council fab Wright- Wellness ctr : 803-254-****
Vaultz Pencil Case
The trendiest of trendy pencil case. I added this to my backpack recently to hold all of my writing tools as well as my chapstick and other essentials and it holds everything securely.
Not only is it secure, its extremely fashionable.
I have the one with the holographic elephant and it receives compliments galore! This would make a great gift for any teen, pre teen or cool mom!
- Colors and durability
Mount Laurel, New Jersey
Poor Customer Service
I purchased two Vaultz VZ 01004 Lock Boxes from Walmart in August of 2016. Both of the combinations were set according to the directions and all worked fine until for two months.
The sliding mechanism on one box seized up and the box could not be unlocked. There was no way to reset the combination since the slider would not budge. I Had to pry the box open with a screwdriver to gain access to the contents inside rendering the box useless. I Have emailed Vaultz three times and have had absolutely no response from them.
It's apparent that Customer Service is not their best attribute. Think twice before purchasing their products if they are not willing to stand behind them.
Arvada, Colorado
NO CUSTOMER SUPPORT!Sell faulty products and won't respond
Bought a $35 suitcase safe at Walmart and the left lock never worked- I emailed customer support who just sent me a copy of the directions I already had- no personal response or help with the problem. Emailed 3 more times- to indicate I still had problem--NO RESPONSE -- I guess they got their money so why stand behind their product?
DO NOT BUY FROM VAULTZ.
DO NOT BUY FROM VAULTZ. DO NOT BUY FROM VAULTZ. DO NOT BUY FROM VAULTZ. DO NOT BUY FROM VAULTZ.
DO NOT BUY FROM VAULTZ. DO NOT BUY FROM VAULTZ. DO NOT BUY FROM VAULTZ.
DO NOT BUY FROM VAULTZ. DO NOT BUY FROM VAULTZ.
Vaultz binder pouch
I recently purchased a Vault locking binder pouch for my daughter. I am very disappointed in this product.
I have returned 4 of these locking pouches. Each with the same problem. They work with the factory code which is 000. Then you have the option of changing the combo to your own.
I follow the instructions to the T! but when I set it to my own code it then does not work. I have followed the instructions to the T!!! They are garbage!
The zipper is very haggered and gets stuck a lot to. They are junk. Not at all worth the price. I have also had other people tell me they have had similar issues.
I will never buy another Vaultz product ever again.
DO NOT BUY!!!! Warn the others!!!
Preferred solution: Let the company propose a solution
Some here got one for my medication and now it's locked on one side and I'm a diabetic
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My box won't open with the combination I set.