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Vat19

Vat19

www.vat19.com
What is your customer experience with Vat19?

Vat19 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Vat19 has a 1.0 star rating from 1 review with consumers mostly dissatisfied; rating distribution shows 100% unfavorable. Pros: product available. Cons: item arrived smashed. Reviews cite poor customer service, limited product diversity, and a high price level.

Positive Feedback

Products are available and at least some orders arrive intact, showing product selection is present for shoppers researching Vat19 reviews.

Negative Feedback / Risk Areas

  • Broken item on arrival and packaging issues leading to Vat19 customer complaints.
  • No response from customer service after calls and emails about damaged goods.
  • Perceived high price level relative to service and product condition.

Key Takeaways for Future Customers

  • Expect product availability but consider risk of damaged shipment and check return or refund policies before purchase.
  • Be prepared for potential delays or lack of response from customer service when resolving order issues.
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Media from reviews

Vat19 - Product that I ordered was broken and customer service will answer phone or email.
Vat19 - Product that I ordered was broken and customer service will answer... - Image 2Vat19 - Product that I ordered was broken and customer service will answer... - Image 3Vat19 - Product that I ordered was broken and customer service will answer... - Image 4
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Sonia B Dop

Product that I ordered was broken and customer service will answer phone or email.

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AI Highlights
  • Two jars ordered; one intact, the other smashed in a mailer.
  • Box was opened and resealed; Vat19 has not responded in two weeks.
Vat19 - Product that I ordered was broken and customer service will answer phone or email.
Vat19 - Product that I ordered was broken and customer service will answer... - Image 2
Vat19 - Product that I ordered was broken and customer service will answer... - Image 3
Vat19 - Product that I ordered was broken and customer service will answer... - Image 4

I ordered two jars of Moonshine Jelly. Both came to my house in a box that had been opened and resealed.

Inside the box, one jar was intact and the other was smashed inside a mailer envelope. I have been trying to call and email Vat19 for two weeks now and no one will respond.

Pros:
  • Product available
Cons:
  • That it came smashed
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