Vapor Empire
Vapor Empire Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vapor Empire has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Vapor Empire to a friend or colleague.
- Rating Distribution
Pros: Good prices, Great prices, Prices.
Cons: Business contact info is only via email, Iconsistent shipping eta, Order fulfillment never updates on the my orders tab.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vapor Empire has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Vapor Empire to a friend or colleague.
- Rating Distribution
Pros: Good prices, Great prices, Prices.
Cons: Business contact info is only via email, Iconsistent shipping eta, Order fulfillment never updates on the my orders tab.Recent recommendations regarding this business are as follows: "Do not use vapor empire", "Beware, you may not receive your order.", "Don’t place don’t place orders right before the holidays. Probability of your order being processed with efficiency is highly unlikely.".
Most users ask Vapor Empire for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Glenrock, Wyoming
Order never showed up.
Spent hundreds on an order and has been over a month with no refund and zero fulfillment of our order. Vapor empire emailed me back apologizing that they are under high volume and will get my order fulfilled and sent out.
That was September 23.. 23 DAYS AGO!!!
User's recommendation: Do not use vapor empire
Bend, Oregon
Missing order shipped to wrong state order # 500818
Order #500818 shipped to Bismarck, N. Dakota.
I live in Oregon. I ordered on October 4th and received a return message of my items being shipped to the wrong address.
- Great prices
- Iconsistent shipping eta
- Order fulfillment never updates on the my orders tab
Preferred solution: Deliver product or service ordered
User's recommendation: Beware, you may not receive your order.
Order still waiting to be fulfilled and no one responded to my message
Cannot get a hold of the company, used their electronic "message" delivery on their website and no response. I emailed them...
No response. I called them... No answer. My order had been paid for and yet the status still sits in "waiting to be fulfilled" now for three business days.
The first time I bought something for them it took forever to get and got lost. I forgave that and I'm giving them another try.
Now it seems this is a habit... I just want my money or my order to be shipped.
- So far feel like my money has been stolen
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHoping they will change shipping
Every time I order, it takes almost 2 weeks. I'm paying a lot of money for shipping, and you don't even print a label for over a week.
Orders should be shipped the next day. I'm not going to be ordering any more from you guys if you don't change.
- Good prices
- Shipping takes to long
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chino Hills, California
No staff on Holiday hours and fees
Placed my regular order on 11/24/24 the week of Thanksgiving but no update was given as to status of my order until 12/3/23 more than a week after online. That was only after I researched and attempted to try and look for a direct contact to the business to speak with someone and no info was available online.
All internet browsers show the business as closed permanently but apparently thats not true. So I sent an email instead, asking if I can expect a refund of my order since the internet shows them as a permanently closed business. I didnt get a response from them until 12/3/24 days later advising that the whole staff was out on vacation for the Thanksgiving holiday and theyd be fulfilling my order within the next 24-48hrs. I paid for an adult signature fee which is normal on their orders but I didnt have to sign this time around to receive my order from USPS but yet I was charged the additional $9.35.
I already placed a different order with another vape online business instead by the time this company contacted me to respond to my email.
I just received my order on 12/9/24. I think Ill be going with the other vape company going forward because reliability, convenience, and customer resolution is key for me as a consumer.
- Prices
- Business contact info is only via email
- Orders before holidays and after are inefficient
- Signature fees charged but sent without
Preferred solution: Price reduction
User's recommendation: Don’t place don’t place orders right before the holidays. Probability of your order being processed with efficiency is highly unlikely.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVape empire
Not sure why my package was a little backed up but I couldn't find no contact info for Vapor Empire so I use this site to find out where my package was it is called *** consumer and it worked great thanks a lot
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when i try and track my order the only thing that comes up is something I ordered 7 months ago. Emailed them about this and they said I should create a new password!????
Not even relevant to my problem.
Horrible web site and horrible customer service. Still waiting for a resolution.