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VapeShire

VapeShire

vapeshire.com
What is your customer experience with VapeShire?

VapeShire Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

VapeShire has a 1.3 star rating from 5 reviews; consumers are mostly dissatisfied and the overview shows 100% unfavorable sentiment, with many customers seeking a refund after poor orders and slow replies.

Key Takeaways for Future Customers

  • Check VapeShire reviews and recent feedback before ordering.
  • Expect slow or limited customer service and plan for refund delays.
  • Monitor bank charges closely and document order confirmations.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing errors and multiple charges.
  • Refunds often issued as store credit and take weeks.
  • Reports of defective or wrong items, missing shipments, and poor customer service.

Positive Feedback

Some reviews note delivery occurs and occasional timely responses, but positives are sparse.

View full overview ›

Media from reviews

VapeShire - You changer me 5 orders for 1
Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $ - Image 2Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $ - Image 3VapeShire - I ordered three of the 2pk rich tobacco flavor. Three of them do not work....
View all media ›

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Show reviews that mention
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Anonymous
map-marker Philadelphia, Pennsylvania

Bad product

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I ordered flair menthol disposable vapes. The order came and there was no taste at all terrivle.

I have contacted them many many times.

they respond slowly then ask for order number which I included. Said they would give me credit never happened.

User's recommendation: don't buy from them

View full review
Donnie E Yjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Henderson, Nevada

Return experience

AI Highlights
  • - Pouches were expired by two months at purchase.
  • - I got sick after using them.
  • - I paid $20 to return; refunds took 30 days as store credit.

Was sold pouches that were expired two months before purchase. Made me sick taking them.

Had to pay $20 to return. Took 30 days for a refund which was store credit not back to my payment method. Split refund amount and only one credit could be applied at a time.

So i had to pay for shipping again on new product since under free shipping threshold. Horrible experience will never use again

Loss:
$50

Preferred solution: Full refund

View full review
theresa soze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carbondale, Pennsylvania

You changer me 5 orders for 1

AI Highlights
  • - Only 1 invoice for order #54693.
  • - Charged 5 times; 5th went through; please refund 4 charges.
VapeShire - You changer me 5 orders for 1
Updated by user Sep 22, 2025

I’m not yet receiving a response from them of overcharging me for one order when I ordered it once but they charged me five times. I want the other four refunded and I want the original one order that went through on their end, but on my checking account it says I was charged five times please refund the other four charges as I only want one order

Original review Sep 20, 2025

i only got 1 invoice for my order #54693 you charged me 5 times .. it kept on saying my address was wrong the 5th time it went through..

please only give me the 1 order and please refund the 4 orders that went through on your part i just want the one order with the invoice ..

ty for ur help.. picture of only order below

Loss:
$294
Pros:
  • Delivery
Cons:
  • No phone number to contact

Preferred solution: Full refund

User's recommendation: depends if they make things right

View full review
Roni R Yvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marion, Texas

Horrible Experience

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AI Highlights
  • - I submitted my driver's license after ordering, but the vape was out of stock and the replacement remained unavailable for over 2 weeks.

I ordered a vape and they said I needed to confirm my driver's license, so I sent that in. Magically, they didn't have the vape.

I asked them to replace it with another flavor and they again didn't ship it out, but instead asked me for my license again! When I sent it in, it still hadn't shipped.

I had to contact them just for them to tell me the replacement vape was out of stock! Still don't have the vape and it's been over 2 weeks!!!

Loss:
$31
Pros:
  • Cant find any pros
Cons:
  • Could be a scam
  • Lies about having vapes in stock and shipping them

Preferred solution: Full refund

User's recommendation: Dont order from this company its a scam!

View full review
Susan L Gon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid $150 10 days ago

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Order # lost in transit. I can't find anyone to speak with about the issue.

I just keep getting a generic email. I want them to replace the lost order, but nothing is happening.

Loss:
$150
Pros:
  • Are normally timely
Cons:
  • No active customer service

Preferred solution: Full refund

View full review
1 comment
Guest

Hello Susan, We’re sorry for the delay and inconvenience caused. According to the USPS tracking system and our inquiry, your package may be delivered a little later than expected.

The most recent update, as of August 1st, indicates that it has been dispatched from Albuquerque, NM 87101.

Rest assured, your package is on its way and will be delivered successfully. Thank you for your patience and understanding!

Kali Vyd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $

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AI Highlights
  • - Second Vapeshire order had two defective vapes.
  • - They blamed the brand; contact the distributor.
  • - No refund or credit; no phone number; Orion Blueberry Pie.
Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $
Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $ - Image 2
Do NOT Buy from Vapeshire-They sold me defective Vapes & took my $ - Image 3
Contains 3 confidential files for company representatives

I bought a couple vapes from Vapeshire, and they worked okay. So I ordered from them again.

This time I received 2 defective vapes and I only asked for replacement vapes.I didn't even ask for a refund. I sent them pictures of the products. A week later I got a response that it's not their fault and to contact the brand of the vape directly. So this company sold me 2 faulty vapes, kept my money and told me it was not their issue that, I should call their brand distributor.

Worst customer service and they are thieves! DO NOT BUY FROM THIS ONLINE STORE THEY WILL TAKE YOUR MONEY. I have ordered from other online stores and never had a problem with the brand of vapes I ordered, and when I did, the store I purchased has always either given me a credit, so I can purchase some replacement vapes, or they have refunded my money. The brand of Vape I buy is the Orion Blueberry Pie.

I also try to call, and they will not give a phone number to speak with anyone regarding this issue. -

User's recommendation: Stay away from Vapeshire. I have ordered from Getpop and great customer service and back their product

View full review
1 comment
Lashonna Wtu

Dear Consumer, Please note that we have provided you with an immediate response except on the weekends. And we suggested you reach out to the manufacturer as the issue has occurred due to a manufacturing error. Thank you!

Anonymous
map-marker Stroudsburg, Pennsylvania

Defective pods, wrong items sent. bad customer service

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AI Highlights
  • - Defective pods, wrong flavors, and about a quarter are duds.
  • - Refunds or replacements take weeks after inspection, and customer service is poor.

I've spent over a thousand dollars on flair vapes and pods with this company Vapeshire. They constantly send defective pods, incorrect flavors and when contacting them.

they want you to return the items, wait for them to inspect the defective itiems before they issue a refund or replacement which takes a couple of weeks minimum. Their customer service reps are terrible, and don't address the issue or answer any questions.

Their products are cheap, and 1 out of every 4 pods is usually a dud. I truly cannot stand this company and how they deal with their own mistakes, and could care less about the customer once they have your money.

User's recommendation: I do not recommend doing business with Vapeshire

View full review
Anonymous
map-marker Hammonton, New Jersey

Bad quality products

Right now I am very unhappy with your company and your customer service. I will be looking to shop with another company. Sent a message several days ago and have not had a reply.

User's recommendation: Find another place to shop

View full review
1 comment
Kwame Uad

Dear Consumer, Please note that we have provided you with an immediate response except on the weekends. And we suggested you reach out to the manufacturer as the issue has occurred due to a manufacturing error. Thank you!

Resolved
diane r Dfh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: I ordered three of the 2pk rich tobacco flavor. Three of them do not work. They did for a little while but then just nothing comes out and there's a lot of juice left in them. It's not the chargers.

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AI Highlights
  • - What I paid cannot be used.
  • - Only three pods worked for me.
  • - I had the same problem buying rich tobacco at a local store and I sent those pods to you.
VapeShire - I ordered three of the 2pk rich tobacco flavor. Three of them do not work....
Contains 1 confidential file for company representatives
Updated by user Sep 29, 2023

Company fixed the issue and I have been provided with apology. I did not want to waste my time with the lengthy instructions that vapeshire seem to take when there's a problem with the Vuse product.

I called the number that Vuse offers and they send an envelope to put the damaged product in and take it right down the street to Fedex. They sent me a check for the product. Easy peasy.

This solution is not offered by Vapeshire. I understand you just sell the product.

Original review Aug 25, 2023

My complaint is what I paid for and cannot use. My complaint is I only got satisfaction from three pods.

I only have a problem with the rich tobacco pods Yes, I am angry especially when I have to send away for them. I had the same problem when buying the rich tobacco from a convenient store in my area and I sent those pods to you.

User's recommendation: Do not buy the rich tobacco pods. Three out of six did not work.

View full review
Anonymous
map-marker Lady Lake, Florida

YOU SENT MY ORDER TO NY AND I LIVE IN FLORIDA

AI Highlights
  • - Shipped to NY, not FL.
  • - Address: 17645 SE 102 Circle, Summerfield.
  • - Spent nearly $200 and doubled the order; requests overnight shipping and a callback.

HELLO

MY LAST ORDER CAME TO WHERE I LIVE WHICH IS THE STATE OF FLORIDA

WHY WOULD YOU SEND MY ORDER TO NEW YORK STATE???

I SPENT ALMOST $200 AND I AM TRAVELING SOON.

PLEASE OVERNIGHT MY ORDER SINCE YOU MADE THE MISTAKE TO THE CORRECT ADDRESS WHICH IS :

17645 SE 102 CIRCLE , SUMMERFIELD FL 34491

THIS IS THE ADDRESS IT HAS ALWAYS BEEN. WHAT IS WRONG WITH YOUR SHIPPING DEPT.

I DO NOT LIVE IN NY, I LEFT NEW YORK IN 2022 YOU KNOW THIS, YOU HAVE BEEN SHIPPING TO FLORIDA

SINCE I AM TRAVELING SOON I DOUBLED MY ORDER AND YOU MESSED IT ALL UP, I CANNOT EVEN CALL YOU, PLEASE CALL ME ASAP 352-205-****

View full review
Dakarri V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My transaction has been pending for days

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AI Highlights
  • - Order placed on the 6th at 1am is on hold.
  • - Bank says payment went through; no reply to email.
  • - Wants a full refund.
Contains 1 confidential file for company representatives

I ordered my disposals on the 6th at around 1am and it said my purchase was on hold until they can verify. Well I called my bank later that day and they even stated it went through on their end so either is company is scamming me or theyre not doing their job at all.

I sent a email and everything and no one has responded. If they cant ship my purchase I just want a full refund.

Im trying my best from going that route but these companies just do whatever they want at the end of the day. (Just go to your local vape shop this online thing just isnt worth it)

Loss:
$35
Cons:
  • Could be a scam
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Drive to a vape shop instead

View full review

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