Anonymous

Horrible bunch of cheaters lead by a cunning fox. Stay away.

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This lot of cheaters asked us to do some digital work for them and after the produced and delivered they ignored us for weeks and didn't pay our heavily discounted price. They blocked our calls and even tried to sue us. We defended our case in the courts and the judge laughed at them for their reasoning - saying if they ordered a service, they must pay the agreed price. Specially since they had posted our digital content on their website and social media pages without paying for it! Such a bad bunch of rogues. Specially their boss Michael. Please avoid the hassle and stay away from these thieves. Want to make them feel it, give them a bad review on their Facebook page, here: https://www.facebook.com/VanquishSecure
View full review
Cons:
  • Felt ripped off
  • Let down
  • Owner - michael
Reason of review:
Poor customer service
1 comment
Guest

I wish I found this review before associating with these con artists

Nino Siv

STAY AWAY - NEVER CONTACT THIS COMPANY

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I too contacted Vanquish during a difficult time in my life to have a tracker fitted to my husband's car, I paid £300 upfront and Michael said he would fit a tracker. Two days later he phoned and said he had fitted a tracker but it did not work so they took it back off - REALLY?!?!? Over a month later after I placed the order and still no tracker fitted I contacted Michael Chandler who promised me a refund however I have now emailed accounts over 50 times and phoned over 100 times and never get a reply back. This has been ongoing for nearly 1 hour!! STAY AWAY - THIS COMPANY SHOULD BE BANNED FROM TRADING IMMEDIATELY
View full review
Loss:
$300
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker London, England

Vanquish security and investigation do not deal with them crooks!

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This company is a joke, only the joke was on me when a Micheal Chandler stole £675 all my savings and never did what he claimed he was going to do for me, there fore breaking a verbale contract, and instead he took my money given in good faith as he sold his self to me. Then after that he gave me the run around, with excuse after excuse until he completely blanked me after our last chat which he'd promised to re emburse me.

So after many months of trying to speak to him about this re embursment he promised I hit a brick wall every time I called I was told he is training, exactly what is he training? How to steal money from Desperate people needing help and justice, only finding a liar cheating swindler. So do not do any business with this rubbish company, if this helps one unsuspecting customer then I'm pleased.

Also I have reported him to trading standards who tell me they are looking into it. Hopefully karma will deal with him so thanks to him I am totally broke my Christmas looks bleak this year, thanks Micheal Chandler of Vanquish security and investigation.

View full review
Loss:
$675
Cons:
  • Owner - michael
  • Micheal chandler
  • Felt ripped off
Reason of review:
Poor customer service
Anonymous

Vanquish Security And Investigation - ripped me off!!!

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I hired this lot f or a simple job a month ago. They tool my money upfront and provided me with nothing. I chased them time after time and got nowhere. When I eventually spoke with "Michael," he was rude and almost abusive to me. I have never been so insulted in my life! I am now thinking of going to trading standards with my complaint as I have been getting no where with this lot. I think I have called 20+ times. Personally, i would advise anyone reading this to avoid them - they are not all they claim to be on their shiny website. If they were a fence paint, they certainly would not do what it says on the tin!!
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Reason of review:
Poor customer service
Anonymous

Vanquish investigator reported to police and Trading Standard

I paid Vanquish Investigator , Michael Chandler £240 upfront for an inquiry which never materialized. He insisted in " no credit card accepted , direct debit or bank transfer only". This is already illegal: payment upfront for non-existent services (The Inland Revenue should have a look into this company 's affair, out of interest...) After several calls and unsuccessful emails to this man, I reported him to the police and Trading Standard. I do not belong to a competitor 's company as they claim on their site. This is a genuine claim as it now has a crime number and hopefully more people will come forwards to get this fraud stopped.
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2 comments
Guest

Michael Chandler is a bloody crook and his so called security company is a joke. He makes money sitting at home and taking people to court - wasting time and people's hard earned money. Such a disgusting rude person Michael Chandler is.

Guest
reply icon Replying to comment of Guest-1274577

we need a class action

View more comments (1)
Trentin Uxb
map-marker London, England

Bloody Cheaters and Liarer

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I was asked to photograph a training event for Michael and after many reviews and feedback about the video that we filmed and edited they liked it and asked us to send them the final version. After we did, they just went silent.

No communications, he blocked all my calls and finally when i reached him he said payment will be made by one 'Lisa' - and payment never came. The best part is that my video is posted on their Facebook Page!

Bloody cheaters. Avoid these jokers at all cost as they are not truthful, they hide behind their words and do not make payments they promise.

View full review
Loss:
$500
Cons:
  • Let down
  • Owner - michael
  • Felt ripped off
Reason of review:
Problems with payment

Preferred solution: Full refund

2 comments
Guest

I can't believe I'm reading all this now when its too late for me. We need a class action

Guest

I had the same thing, did a 4 days work for them in london. even on the job task it says payment will be advance.

i got paid for only 1 job but not for the rest of the 3 jobs. i been promised by michael so many times that the money will be in my account within a day. but its all liars liars and liars. when im trying to reach them in the office by phone office is closed.

you cant even reach to the accounted department it goes straight to the invoice, left about 10 msgs. and email, texts msgs... still nothing no pay. i am very very disappointed from them.

because i thought they wore professionals. never work for this company again!!!!!!!!!!

View more comments (1)
Anonymous

A Company not to do business with

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I contacted Vanquish Security to trace an old friend. Michael Chandler, apparently the owner, assured me it should take no longer than 24 hours to complete the trace but in any event not much longer. I paid in advance for a 10% discount. Several days later I had heard nothing. Every time I tried contacting Mr. Chandler all I experienced was a series of connected answering machines. The company might as well have been a mirage. When I finally did contact Mr. Chandler, having threatened by email to report him to the police, he had nothing positive to say except he had been away. He said he would refund my money but never has despite several reminders. I strongly recommend no one should do business with this company or Mr. Chandler
View full review
Loss:
$178
Cons:
  • Felt ripped off
  • Fake promises
Reason of review:
No refund as promised

Preferred solution: Full refund

Anonymous
map-marker London, England

On going Dispute

I am currently being taken to court by Vanquish because i refuse to pay for something that did not work for the agreed time. I asked Michael to track a vehicle by placing a tracker on it. The tracker worked for the first 2 day's then stopped working it was telling me said vehicle was outside the house and it wasn't. After trying to contact Michael Chandler more than once he said he would sort it, he didn't i kept contacting him I was being ignored. As the period was coming to a close he emailed with another tracking code I said I didn't want it he says i Owe him the agreed amount to which i said I would pay for the 2 day's it worked. I honestly do not think there was a device put on the vehicle either time i believe this to be the case as i asked for the location of the vehicle when the alleged new tracker was fitted , he has failed to provide it, My advice to any potential customer for this lot STAY WELL CLEAR
View full review
Cons:
  • No service
  • Let down
  • Lies
Reason of review:
Damaged or defective
4 comments
Guest

When are you being taken to court

Guest
reply icon Replying to comment of Guest-1163352

it was last wednesday

Guest
reply icon Replying to comment of Guest-1164250

Hi - can i have an update on this? Looks like i'm being taken to court too.

Guest
reply icon Replying to comment of Guest-1164250

Hi what was the outcome from the courts ?

View more comments (3)
Anonymous
map-marker London, England

Great Company

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This company have helped me on numerous occasions. These reviews I have seen are completely fake. There is a page on their site http://www.theprivateinvestigators.com/#!reviews/c1vas Here you can see what has actually happened. Competitors making false claims. Complete and utter nonsense. I had to write this positive review for them. Here is what it says: We have recently had an attack on our company. There have been a vast number of completely fake reviews that we have reason to believe are from a competitor. The sums that are mentioned within the reviews do not match up with our pricing structure and therefore must be fake. As a company, we find it almost impossible for satisfied clients to put their name to a positive review simply because no one wants to be associated with an investigation company. If you think about it, would you like the world to know that you just found out your husband or wife was having an affair or that you are having a background check done on someone you met online? We have responded to most of these reviews asking for the reviewer to call us with their case reference number and stating that we would be more than happy to give them a refund. As expected, there were no responses. Every single one of these fake reviews are on the same website PissedConsumer.com Unfortunately, we are unable to have these comments taken down and after some considerable research on the company, discovered that they are being sued by other companies based in the UK and the US for millions of dollars. We also tried another approach. On this particular site you can pay a subscription of $250 per month to post official responses and see who posted each review. Of course, when we logged in, we were able to see that every single review was from the same location by anonymous stating, "This person does not want to be contacted". What coward does this? Because we are registered with The Information Commissioners Office or ICO, we are legally obliged NOT to provide any of our client's data to anyone. Therefore, we can't enable potential clients to contact previous ones for their opinion of Vanquish Investigation Services. What people should know is that they are protected by British Legislation when dealing with us and any other company registered in the UK. Also, we offer clients the option to pay using PayPal which offers a very high level of ‘Buyer Protection’. That meaning, if you are not happy or satisfied with the service or didn’t receive what you paid for, YOU WILL GET YOUR MONEY BACK. This also applies with credit and/ or debit cards. We have been providing Private Investigation & Security Services to the Great British public and the rest of the World since 2011 and are approved suppliers to Universal Music Group, The BBC, The NHS and hundreds of other organisations. Please do not believe what a simple minded competitor is trying and failing to do to us. We unfortunately operate in a competitive sector and certain people are not happy with the fact that we are making headway. If you have any concern, please feel free to contact our office where a representative will be more than happy to answer any questions you may have. Thank you.
View full review
Reason of review:
Good customer service
3 comments
Guest

to put it into context, this "person" disgusts me, pure "lies"...use your imagination, and stay away from these con artists

Guest

"That meaning, if you are not happy or satisfied with the service or didn’t receive what you paid for, YOU WILL GET YOUR MONEY BACK. This also applies with credit and/ or debit cards".

This *** disgusts me. Pure ***

Guest

Well Written Michael ! You must have written this review yourself as you ripped off a friend of mine so the bad reviews are not fake or an attack on this company ...nope I'm afraid not and anyone with a minimum of intelligence can see through this very fake review !

View more comments (2)
Anonymous
map-marker Shrewsbury, England

Paid £750 have a car tracker fitted

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Vanquish Security And Investigation - Paid £750 have a car tracker fitted

Avoid these lying cheating *** bags the promised they would fit it if I put the money into lloyds bank nothing's been done they won't answer my emails or answer the phone im going to trading standards and the police they need bringing to justice do not pay them any money at all ive borrowed this money I'm so hurt and shocked at the lies !!!! If you pay you get nothing at all back this company needs closing down if I'd of only seen this before I payed the money ive been wrapped off twice this year well fed up

View full review
Loss:
$1173
Reason of review:
Not done what suppose to do

Preferred solution: Full refund

2 comments
Guest

Oh no I use to work for that company !

Guest

Oh no I use to work for that company !

View more comments (1)
Anonymous
map-marker Manchester, England

Complete amateurs

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I tried these people - they claimed to be the No1 agency. What a joke! I am aghast at their unprofessional service. I spent an few hundred pound on their so called background check - stupidly I had been invoked with someone online. Their "report" gave me nothing to allay my suspicions. Since then, I have seen they have a "new" website and still claim to be the No1 detective agency in the uk. From what I have experienced, this lot don't know what they are doing and WILL rip you off. I wish I had read these reviews before wasting my money, let alone putting my trust in them. I would also be interested to know exactly which Solicitors across so many counties actually use this bunch of cowboys!!! BEWARE!!!!
View full review
Cons:
  • Let down
  • Felt ripped off
  • No service
Reason of review:
Bad quality
1 comment
Guest

I've got s vehicle tracker on my partners car £450 it's costing I've only been able to access data 1 day out the two weeks hire

I've asked Michael to look into it he hasn't come back to me

I'm yet to make a payment however I'm concerned I am liable for legal action

Anonymous
map-marker Mexico City, Federal District

Disgusting service and even worse attitude

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I asked Vanquish Investigations to look into a person who I was communicating with over the internet. I had a few worries about the person. They assured me they were the best. I paid them and heard nothing for ages. When I contacted them - I am in Mexico, they were extremely rude and almost threatening in their attitude. Eventually I got the "report" which contained nothing more than a few details which I had ALREADY given them. DISGUSTING company - I was dealing with a man called Michael, who I think is the owner. He was the one who was very very rude to me!
View full review
Loss:
$550
Reason of review:
Not as described/ advertised
Anonymous
map-marker London, England

RIPPED OFF

This "firm"are an absolute disgrace. I hired them to conduct some work - they call it a background check. The report was flawed to say the leafs, let alone wholly inaccurate. It seems they had made up most of the details in their so called report - I checked the details myself afterwards and it was clear they had lied to me. This cost me over 400 pounds!!! I called to get a refund and spoke with owner, Michael - he was not only abusive but very threatening too. I would highly suggest that anyone reading this AVOID this lot!! I look throughout their website after the work and saw they claimed to work for a number of organisations, including The BBC. I have friends who are high up in The BBC and they have NEVER heard of this lot!!! Ive also noticed that they are trying to claim that the reviews on this and other sites are false - well, I wish I had read these reviews BEFORE wasting my money on this lot. It has been an extremely stressful experience - one which I hope anyone reading this will not have to endure.
View full review
Cons:
  • No service
  • Owner - michael
  • Lies
Reason of review:
Not as described/ advertised
1 comment
Guest

Yes I had exactly the same experience except I didn't even get anything for my money. When I emailed a complaint Michael got quite nasty, I lost over £300

Do not use this company

Anonymous
map-marker Nuremberg, Bavaria

Parasites!

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I used this lot to help me check the history of a potential employee. They took longer than they said they would and when I got the 'report" it was inaccurate and looked as if they had just searched stuff online, which I had already done! Cost me in excess of £ 400.00 for nothing. Avoid these people and as for the owner, Michael - he was rude and highly unprofessional in the way he dealt with my complaint - basically said if you don't like it, tough and go elsewhere!! Well, my advice to anyone reading this is, go elsewhere BEFORE paying this lot a penny!!!!
View full review
Loss:
$500
Reason of review:
Bad quality
Company responded
Anonymous
map-marker London, England

No 1 detective Agency??? I don't think so!

I asked this agency to do some work for me a couple of months ago. It was a fairly basic job - find someone for me and watch them for a while to see what they get up to. not too much to ask really. They charged me over £ 2,000 for the pleasure and when I got the "report", not only was the address wrong but they had seemly made up the details in the "report!" I then had to ask another agency to start over and they provided me with a completely different address, evidence that the person was living there, a very accurate report and photographs! I WILL NEVER USE Vanquish again and will be making sure that all of my friends and colleagues know about this awful experience! When I asked Vanquish for my money back, they gave me endless excuses and eventually offered me 10% back - which obviously I refused. Trading Standards are now looking into them and their dodgy practices!
View full review
Loss:
$2500
1 comment
VanquishSecuritySupport
Vanquish Security And Investigation Response

This is another completely false accusation. We have never charged anyone £2000 for a single report.

We have logged into our new account on this website and can now see that all of these comments have been made by the same person.

We are looking into this and will shortly find the culprit. We will then be pursuing legal action against them.

Anonymous
map-marker London, England

Vanquish Security are a JOKE - AVOID!!!!!!!

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Ive just received a "report" back from these people, aired my concerns and got a load of abuse off them! I am far from happy and will be going to The police and trading standards later this afternoon once I have collected my children form school! What did I ask them for? A few checks on an individual who I was considering dating - I have to be careful as I have kids and care very much about bringing anyone new into their lives. The report I got back was beyond a joke and FULL of misleading and false information. This so called report could have put my children in great danger!!!!! I have decided the ad I found on Google for these people, so you do not make the same mistake as I did. I notice they claim to be the No1 Private Investigators - they are far from this and to be honest, i don't think they have been in the business very long at all!!!! As far as I am aware, it is illegal to clam this type of thing in advertising??? ThePrivateInvestigators.com - The Private Investigators‎ Adwww.theprivateinvestigators.com/‎ 0800 619 **** The UKs No 1 Detective Agency The Solicitors Choice Cheating Partner?Cell Phone MonitoringTracing Missing Persons
View full review
Loss:
$900

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