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Vankyo

Vankyo

ivankyo.com
What is your customer experience with Vankyo?

Vankyo Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Vankyo has 2.6 star rating based on 6 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Pretty easy if you know about computers, Price is good.
    Cons: It comes up right away, Power plug is really loose so every time you move it, Vankyo should supply the wire for the headphones with the little stick on it because i bought three speakers and a den dip came with the little stick that came with like the iphone wire flat like a cartlidge.

  • Recent recommendations regarding this business are as follows: "do not buy this product or any product from this company", "Good customer service", "Don't waste your time and money", "Customer support in the first place".

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Media from reviews

Vankyo - No help
Vankyo - No help - Image 2
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projector remote service customer response customer service phones front device lots
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Anonymous
map-marker Nashville, Tennessee

Problem with projector

Hello. I need help with my projector.

I just recently moved to a new house and Ive been trying to get my Wi-Fi settings on my projector to work and it just appears to me as a loading screen. Ive done this for about 10 times already and its still doing the exact same thing.

Ive tried to turn it on and off and that still doesnt work. I have no idea what to do.

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Cheryl W Iyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surrey, British Columbia

Refund

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I bought a projector in November of 2024. It went out in December of 2024.

Unfortunately, I didn't have an extended warranty from Target, which was the store I purchased it from. I had to call Vankyo twice before receiving an email informing me that I would have to pay for shipping. The person that I spoke with has very limited duties.

She's only there to answer questions. It's not a good product to buy and not a good company to buy the product from.

View full review
Loss:
$237

Preferred solution: Full refund

User's recommendation: do not buy this product or any product from this company

Jhene Qbs

Can't get WiFi to show

It aint let me connect to WiFi and I lost ny remote so I downloaded the Roku app to use the remote like I used to a few months ago and it wont connect to either the WiFi remote or projector

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Loreen Lbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buy new

I am looking to buy the new version please contact me so I can buy it today 330-242-* *** my name is Steven

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Anonymous
map-marker Brandon, Florida

No help

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Vankyo - No help
Vankyo - No help - Image 2

No has given me any answer, i was just told some one will call me. I have Vankyo 700w performance Projector and no remote. Need a remote it was a wedding gift so I have no receipt I received it June 3, 2024, I just opened it and did find a remote when open I reached out to customer service, still waiting for response

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Alissa Dpd

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Verified Reviewer

Lost remote. They promptly sent a link to get a new one

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Good customer service. I lost the remote and they promptly sent a link to get a new one. I'm pleased with their response.

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User's recommendation: Good customer service

Anonymous
map-marker Irving, Texas

I need help downloading apps on the projector

I tried to download Pluto and other apps but I kept receiving a message saying that I needed to enter a code. That's pretty much all I need help with...

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Weslee Ose

Device not working.

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Poor product.

Vankyo should list up front what phones their projector will not work with.

While trying to get info for not working lots of time spent buying cables, searching internet to find my phone did not support Vankyo.

And because of this time consumed Best Buy won't refund my money.

Vankyo should be up front on what phones won't connect.

I'm scared and not happy.

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Anonymous
map-marker Bellevue, Washington

Technical support

The young lady I spoke to on the phone gave me the wrong information. And now my projector is just sitting in a corner. I still need help.

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Reese N

No video

Visual not working.

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Jeffrey g Pqi

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Verified Reviewer

No respons to support

So I guess you don't have any support. Can't resize, it 24 from the ceiling and you can't get it off the ceiling unless you prop it up with a big book?

I don't get it. What do you have to do to get it to do anything. Have not heard from anyone.

If it that much trouble now I may as well send it back. I can't see any tipe of adjustment that dose anything.

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Preferred solution: A product that works with out all the hasel of the things you don't tell people about. And forget support. They probably can't fix it so they don't respond.

User's recommendation: Don't waste your time and money

Sylvia P Enb

So once you steam from Netflix, Amazon you hit play picture doesn't go or get bigger??

So the projector needs a fire stick. It does state in the troubleshooting area.

I think that the words have to be a little bit more bold at the beginning, letting the customers know that they need to stick in order to run Netflix or AmazonPrime , Hulu.. like maybe Projectors Will Not WORK WITHOUT STICK ..

and Vankyo should supply the headset wire with straight stick outlet bc I bought three speakers, and neither one of them had the stick outlet they would fit into the projector. They had the one like the iPhones flat like a little Cartlidge.

View full review
Loss:
$8
Pros:
  • Price is good
  • Pretty easy if you know about computers
Cons:
  • It comes up right away
  • Power plug is really loose so every time you move it
  • Vankyo should supply the wire for the headphones with the little stick on it because i bought three speakers and a den dip came with the little stick that came with like the iphone wire flat like a cartlidge

Preferred solution: $8.00 and my time

Anonymous
map-marker Stockton, California

Why is it not connecting to my laptop if I have the HDMI cables hooked up?

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We hooked it up to our Chromebook and we Google some stuff some shortcuts and troubleshoot. It is playing , but it is not showing on the screen. The screen is completely black one playing.

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Malaika N Juc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want help

I want to recover my deleted photos and videos but I don't know how to do it so will you guys help me.

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Preferred solution: Just help of how to recover deleted photos and videos

Nathan H Hsw

Problem with projector

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Won't connect to Wi-Fi router when I try Leisure 430W D30T it says connected but then disconnects as soon as it says connected press to disconnect

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Preferred solution: Projector how I want it

User's recommendation: Customer support in the first place

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