Vanish

Aashi bhatia

G 602 Durga petals Marathahalli

Bangalore, Karnataka, 560037

aashibhatia22@***.com

+91 9521****08

Subject: URGENT COMPLAINT: Irreparable Damage Caused by Vanish Oxi Action Stain Remover Liquid

Dear Sir/Madam,

I am writing to express my utter disappointment and anger regarding the severe damage caused to my expensive georgette chikankari kurti after using your product, the Vanish Oxi Action Stain Remover Liquid 1 L (White). As a loyal customer, I trusted your brand's claim that this product is safe for clothes, but my recent experience has left me in a state of disbelief.

Let me provide you with the details of the incident.

I purchased your Vanish Oxi Action Stain Remover Liquid with the expectation that it would help maintain the quality and cleanliness of my clothes. However, after following the usage instructions diligently and adding the recommended amount to a 4-5-liter bucket, I was horrified to discover that my new georgette chikankari kurti had been irreparably damaged. It weakenz tha fabric too great extent.

This kurti, which I obtained with great care and expense from the renowned city of Lucknow, famous for its chikankari work, held a special place in my heart. It was worn only once since I purchased it, making it even more heartbreaking to witness the destruction caused by your product.

The fabric, which is an expensive pure georgette material with intricate mukaish work, has suffered a catastrophic fate. The damage is not uniform; rather, wherever the Vanish liquid was in high concentration, the fabric has disintegrated, leaving a trail of devastation. It is shocking and frustrating to see my beloved chikankari kurti in such a sorry state.

To put this into perspective, I spent a significant sum of 2000 INR on this kurti, and it is highly unlikely that I can find a replacement anywhere in India, as it was a unique piece that I acquired during my travels. The emotional and financial loss I have incurred due to the use of your product is beyond measure.

Therefore, I demand compensation for the value of my damaged kurti, which is invaluable to me.

I urge you to investigate this matter promptly, rectify the situation, and reimburse me for the loss I have suffered. As a consumer, I trusted your brand to deliver on its promises, and this incident has severely shaken my confidence in your products.

I expect a swift and satisfactory resolution to this matter to restore my faith in your company.

I am attaching photographs of the damaged kurti and the Vanish Oxi Action Stain Remover Liquid container for your reference. Please contact me as soon as possible to discuss the next steps in addressing this issue.

Failure to provide a reasonable resolution within a reasonable timeframe will leave me with no option but to escalate this matter further, potentially involving consumer protection authorities and sharing my unfortunate experience on social media and with consumer advocacy groups.

I look forward to your immediate attention to this matter and a swift resolution.

Sincerely,

Aashi Bhatia