Manufacturer: Vanilla Mastercard Category: Gift Cards Clear all filters (55 of 55 reviews match)
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I received a $150 dollar gift card from a friend.I attempted making a purchase online (Amazon) and discovered that it was declined. I attempted purchasing my items 2 more times before calling Customer Service. Their service asked me to enter the 16 digit number, 4...
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1.2
Product
Vanilla Mastercard Gift Card
I didn't like
  • Rip off
  • Scam
  • Entire system
#1047652
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this is a scam do not purchase My wife received a $100.00 dollar car her son purchased at Walmart, the card has a problem no money.out of luck, I think Walmart is just as responsible for this card fraud as vanilla is they are partners in crime. Her son had the receipt...
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1.0
Product
Vanilla Mastercard Gift Card
I didn't like
  • Negative
#1006481
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I purchased a $500 card today at Wal Mart, I was told that the card was activated and ready to be used.I went to buy a small meal and the card was declined. I decided to call in to make sure it was activated. As I was looking for the number on the card I noticed that...
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Anonymous
Anonymous

*** you

Product
Vanilla Mastercard Gift Card
#1002928
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Vanilla Mastercard Gift Card Review

#995663
1.6
I went to use my $100 vanilla mc and the card was declined. I went online to look at balance and 2 transactions were completed with it somewhere in calgary where i have bever been. What a scam
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Vanilla Mastercard Gift Card Review

#988393
What a scam.. every time I attempt to call at least 15 times now I get hung up on. Anytime I go online and enter my information it's tells me there is trouble with my card. I go back and try and call the phone number that there is given and I continue getting hung up on. Do not send this gift card, send them a check from your own bank account!
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Vanilla Mastercard Gift Card Review

#986863
1.0
SORRY FOR MY LANGUAGE BUT 240 Down the *** DRAIN IM PISSSEDD GUYS STICK WITH VANNILLA PREPAID THIS WAS A LAST RESORT TYPE THING
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Vanilla Mastercard Gift Card Review

#979812
1.0
i bought 2/200 vanilla master card on yhe 17 of Dec 2016 and today the 26th i haven't been able to ise them, or check balance, or get a human on the phone...
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We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card !It took so much time and trouble to try to resolve this. We were promised a replacement within 5-10 days and yet...
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Product
Vanilla Mastercard Gift Card
I didn't like
  • Length of time to resolve
#1001701
Reply to reviews
I received a Vanilla MasterCard as a gift from someone I work with...well over 6 months ago, of course I do not have a receipt, it was a gift. Low and behold went to use the card and it did not work. Called the service line several times and got hung up on before I...
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1.0
Product
Vanilla Mastercard Gift Card
I didn't like
  • Length of time to resolve
  • That it didnt work
  • Customer service
#1001101
Reply to reviews
I received a vanilla gift card from my son and his family who live in Virginia.the card would not activate because the card number was invalid. my daughter in law went to the place she purchased and received a replacement card which was sent to me. I had to wait 7 days...
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Product
Vanilla Mastercard Gift Card
#997205
Reply to reviews
This year I had received my card as a secret Santa gift.First of all I tried to use it, lo and behold, it does not work. Frustration soon led me to the phone number on the back of the card. One would guess customer service should help? Will it was in vane, the dismal...
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Product
Vanilla Mastercard Gift Card
I didn't like
  • No suitable resolution
  • That it didnt work
#988276
Reply to reviews
My daughter was given a Vanilla Mastercard that did not work. I brought the card back to WalMart and they could not help me. I also called the number on the back of the card that did not help. I either want a new card that works or want the money refunded. The...
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Anonymous
Anthony Greene

This Issue still has not been resolved.

Anonymous
Tea

I honestly don't know if giving out all of this information about the card over the internet for everyone to see is a great idea. Now anyone that sees it can take the informat...

1.0
Product
Vanilla Mastercard Gift Card
#984049
Reply to reviews
I was given a Vanilla MasterCard gift card for Christmas. I tried to use it at Walmart, which is where it was purchased but was declined. I attempted to contact customer service, but when the prompt tells me to stay on the line to be connected with a representative, it...
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Anonymous
Anonymous

Same thing happened with mine! Also tried logging in online and calling and got the same results.

1.0
Product
Vanilla Mastercard Gift Card
#980128
Reply to reviews
I was given a $50 Vanilla Mastercard as a birthday gift, However when I tried to use it a week later, it was declined in several retail locations. Finally I was able to check the transaction history online and found out someone used the full amount offshore right after...
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Product
Vanilla Mastercard Gift Card
#978871
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