Manufacturer: Vanilla Mastercard Category: Customer Care Clear all filters (3 of 3 reviews match)
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Just about every other time I use the card there is an issue. Then getting them on the phone Takes about an hour To speak with some one who does not understand or speak the English language. Most of the time the person says they are have technical problems And it...
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Anonymous
Anonymous

Thanks sounds like great advice. I've heard a lot of bad things about this company. Many people complaining about their service. People like this are just part of a no service...

1.0
Product
Vanilla Mastercard Customer Care
#953253
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I purchased a Vanilla MasterCard from Walmart and it did not work. I went back to Walmart and manager told they cannot help me and I must deal with the Vanilla MasterCard customer service. I called the 800 number on the back of the card and they asked me to email copy...
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Vanilla Mastercard Customer Care
I liked
  • Very good
I didn't like
  • Customer service
  • Length of time to resolve
#856300
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never got active , i am waiting for 50 days yet in my case we are talking about a $500,00 dollars , they told me they wiliness me a new card , i wait for it after 20 days i call them back and they said don't know why you did not received , we gonna send you another one...
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Vanilla Mastercard Customer Care
#743264
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